James Arnell Semitara

JAMES ARNELL SEMITARA VIRTUAL ASSISTANT PERSONAL PROFILE Virtual Assistant, Social Media Management, SEO, eCommerce Specialist, Data Entry, Project Management, Data Analytics CONTACT Lower Banlas, Agoho, Mambajao, Camiguin 9100- SKILLS Project Management Technical Writing Copywriting Digital Marketing Data Entry Bookkeeping Social Media Management Customer Service WORK EXPERIENCE EC Web Designs AUG 2023 - PRESENT Article writing, Research and Graphic Design Project Management - /jamesarnellsemitara Renal Diet Headquarters, Virtual Assistant JAN 2018 - MAY 2023 EDUCATION International School for Hotel and Restaurant Management - Cebu - Associate in Hotel and Restaurant Management, 2015 Philippine School of Entrepreneurship and Management - Bachelor in Entrepreneurship,- Manage websites and social media account pages Create graphics for social media posts Perform Bookkeeping and digital sales reporting Edit videos and podcasts Perform product research and digital marketing Cross-list Amazon listings to eBay and WalMart CERTIFICATES Virtual Assistant, MarketGrower.org DECEMBER 2020- AUGUST 2021 Project Management Essentials for Humanitarian Projects Certificate, November 2023 Google Project Management Professional Certificate, November 2023 Google Analytics 4 Certificate, March 27, 2023 Google Ads Measurement, March 26, 2023 Copywriting Basics, March 23, 2023 Canva for Graphic Design, February 26, 2023 Amazon Sponsored Ads Certification, February 27, 2023 Google Analytics Individual Qualification, February 26, 2023 ClickUp Expert Certificate, February 25, 2023 Advanced Google Analytics, October 22, 2022 Google Analytics for Beginners, October 7, 2022 Social Media Marketing Management Training, DICT Camiguin, October 2019 CHARACTER REFERENCE Cheryl Galagala Virtual Assistant, Delonix BPO- Rolyn Awa-- Content Researcher for the website Product Research Assistant for the web store Social Media Manager Data Entry BrokerCritic.com, Copywriter APRIL 2019 - SEPTEMBER 2020 Write reviews of different online trading platforms based on customer feedback Optum Global Services, Customer Service, Employee Engagement Lead OCT 2015 - JAN 2018 Manage and organize employee activities Customer Service to United Healthcare members Alorica, Customer Service Representative MAR 2014 - OCT 2015 Customer Service to AT&T Uverse customers Teleperformance Cebu, Customer Service Representative NOV 2012 - AUG 2013 Customer Service to Time Warner Cable customers Vector BPO, Education Advisor JAN 2012 - SEPT 2012 Education Advisor to US prospective students Convergys Cebu, Technical Support Representative OCT 2010 - JAN 2012 Technical Support Representative for Time Warner Cable Internet Service Customers. ePerformax Cebu, Community Support Representative OCT 2008- JUL 2010 Support for eBay.com and global affiliate sites eLectraServ Philippines, News Video Editor JUN 2006 - AUG 2008 Video Editor for Bloomberg TV and US syndicated news Channels e.g. ABC and CNBC