James Alfred

Revenue-focused sales and client success leader with 15+ years driving growth for enterprise SaaS and data technology solutions. Proven record of building long-term client partnerships, leading cross-functional GTM strategies, and consistently exceeding revenue and retention targets. Adept at translating complex business needs into scalable technology solutions across diverse verticals — including financial services, analytics, and enterprise software. Recognized for consultative selling, strategic account expansion, and building high-performing teams that deliver measurable client outcomes.

As Co-Founder of the Customer Success and Strategic Relationships Group at a Fortune 500 FinTech leader, I’ve led initiatives that scale sales performance, elevate client success, and unify cross-functional teams around shared strategic and financial outcomes.

CORE COMPETENCIES

Enterprise Sales Strategy | Customer Success Leadership | GTM Planning | Revenue Growth & Retention | Account Expansion & Upsell | SaaS / Data Analytics Solutions | Pipeline Management & Forecasting | C-Suite Relationship Management | Cross-Functional Collaboration | Team Development & Enablement