JAMES AGAPE
BUSINESS DEVELOPMENT
CONTACT
Phone
-
E-mail-
PROFILE
I am a highly motivated, and customer service-oriented
individual with proven time management and organization
skills.
I am experienced in a variety of administrative, customer
service, and operational duties. I can work under pressure
and collaborate within any team.
EDUCATION
WORK EXPERIENCE
KENYA INSTITUTE OF
PROFESSIONAL STUDIES
BUSINESS DEVELOPMENT REPRESENTATIVE
Diploma Shipping and Logistics,-
DEDAN KIMATHI UNIVERSITY
OF TECHNOLOGY
Bachelor of Purchasing and
Supplies Management,-
SKILLS
Business Development
Operations
Customer Service
Aringo Management | Feb 2019 - Present
I conducted market research, developed business
strategies, built client relationships and identified new
business opportunities.
Led specific client projects and expanded/maintained
great working relationships with our clients.
ACCOUNTS RECEIVABLES SPECIALIST &
LOGISTICS COORDINATOR
Davis & Shirtliff Ltd | Jul 2018 - Jan 2019
Built lasting relationships with all stakeholders and
ensured there were resources and systems in place to
deal with any of their inquiries in less than 24-hrs.
Managed every stage of the 3PL process for company
clients to ensure the timely delivery of domestic orders
every month.
Content Creation
CUSTOMER SERVICE REPRESENTATIVE
Writing
Libya Oil Kenya Ltd | Oct 2017 - Jan 2018
Communication
Project Management.
Project Management.
Handled customers effectively by identifying needs,
gaining trust, approaching complex situations, and
resolving problems to maximize efficiency.
Resolved customers’ complaints while identifying
problems and taking appropriate corrective action,
increasing client retention ratio significantly.
