Jamela Tapuyao

Jamela Tapuyao-- Education: Bachelor of Arts In Sociology Mindanao State University - Iligan Institute of Technology Academic course highlights: >extensive research about labor, social change and culture personality >use of quantitative and qualitative research and methodology in thesis Employment History October 2013 - Present SupportSave Solutions Inc Technical Support Representative/ Database Research Philippine Team Lead From October 2013 - June 2015 Cloud-base Technical Support Helpdesk >Use of Service opmanager in email support >could manage veam back up server maintenance and research possible workaround for troubleshooting >could take calls and respond to customer's issue and should resolved real-time July 2015 - Present Database Research Team Lead for Marketing Department >research about prospect clients and company information >direct contact with the Business Strategy Managers >database cleansing of Salesforce (Lightning Edition) >went to Australia and had proper training of the tasks that will be given from the Managers and Directors >virtual assistance December 2009 - February 2010 English Language Teacher >teach English as a second language to Korean children >expertise in English Reading, writing and speaking May 2010 - December 2011 English Language Teacher > teach one-on-one and group class to Koreans, Japanese, Chinese, Taiwanese, Vietnamese and Iranians >focus is Reading and Writing, should be able to correct real time to students about their English lapses and should be able to focus on grammar and speaking as well >had a training in IELTS and could handle IELTS Speaking.