Jamecia Crenshaw Jones

Jamecia R. Crenshaw-Jones- · Atlanta, GA ·-· LinkedIn WORK EXPERIENCE The Kindezi Schools West - Atlanta, Georgia 07/2024 - 11/2024 Program Manager of Culture & Community Wellness • Developed Microsoft 365 LMS enhancements, resulting in a 20% increase in training delivery efficiency and a 90% user satisfaction rate. • Designed an enterprise-wide, SharePoint knowledge repository by incorporating job-task analysis and subject matter expert (SME) feedback, reducing training costs and increasing productivity by 30%. • Readapted and executed training materials by employing needs analysis and Microsoft 365 (Word, PowerPoint, SharePoint, Stream, and OneDrive), resulting in 80% employee engagement. • Refocused culture strategic plan by analyzing Tableau data visualizations with multiple departments to clarify culture trends, leading to the development of KPI-aligned training products with an 85% satisfaction rating. S.C. Red STEM Magnet School- Houston, Texas 07/ 2023 – 01/2024 Portfolio Manager of School Success • Directed and oversaw 100% of portfolio scope, schedule, cost, risk, and issue management by collaborating, mentoring, and coaching 4-person junior team and assembling a cross-departmental subject matter team to develop clear business objectives KPIs resulting in an Advanced-High rated strategic plan. • Wrote technical content for training curricula using Microsoft Azure, Canvas Saas LMS, and OneDrive, driving 70% improvement in performance metrics and 20% increase in student achievement. • Developed technical policy workshops and video tutorials using Word, PowerPoint, Teams, Stream, and OneDrive for state-level compliance certifications, ensuring 100% regulatory efficiency. Evan E. Worthing Early College High School - Houston, Texas 07/2020 - 07/2023 Program Manager of Transformation & Instruction • Oversaw OnTrack exam writing Saas and Canvas LMS by creating infographics for support, responding to inquiries by troubleshooting exam security and user error issues, leading to 33% increase in statestandard score. • Piloted leadership succession programs that achieved a 100% promotion rate through performance consultation that was utilized to design and deliver customized trainings via OneDrive and Exchange. • Facilitated monthly content writing and train-the-trainer workshops for curriculum development and exam writing, at scale, resulting in technical editing and exam alignment proficiency for 80% of trainers. • Managed cross-functional committee through Hybrid (Agile & Waterfall) methodologies and OneNote knowledge repositories, resulting in 92% project completion rate and 98% graduation rate. Early Career Experience Clifton STEM, Sharpstown, & Northbrook Schools- Houston, Texas 06/2014 - 08/2020 Project Manager of School Culture & Learning Facilitator • Developed behavior intervention training modules, reducing suspensions by 33%. . • Ensured 100% regulatory compliance with testing protocols through detailed training sessions. • Authored exam and training material using Canvas and Blackboard Saas LMS; employed UDL and language acquisition standards to increase student achievement by 22%. SKILLS Authenticity | Personable | Project Management (Balanced Matrix) | Agile | Scrum | Facilitation | Principle Based Management | Continuous Improvement | Upskilling | Business Acumen | Technical Writing | IT Management | E-Learning | Graphic Design | Training Metrics | Canva | Articulate Storyline | Blended Learning | UDL | ADDIE | Microsoft Workspace | Adult Learning Theory | English (Native) | Spanish (Fluent) EDUCATION Lamar University- Beaumont, Texas | Certification – Educational Leadership Texas Tech University - Lubbock, Texas | M.A. – Strategic Communication & Innovation Auburn University- Auburn, Alabama | B.A. – Public Relations AWARDS AND HONORS ♦ Program Manager of the Year, Houston ISD – 03/2021 ♦ Strategy Fellow, Spring Branch ISD – 06/2015 ♦ Teach For America Houston Corps Alumna –- 06/2014 PROFESSIONAL MEMBERSHIPS | CERTIFICATIONS ♦ Project Management Institute (PMI)- Atlanta Chapter | PMP Certified, November 2024 ♦ Scrum Alliance | Certified Scrum Master (CSM), November 2024 ♦ Education Certifications, August 2015