Jamayner Ernesto Zeron Zelaya

I have worked as a bilingual customer service agent for fifteen years of which 8 of those years were in call centers, for 2 years I provided customer service as a part of Walmart's email team helping customers solving issues with their online orders. Then, I was transferred to the Virgen Mobile voice campaign and once the Virgen mobile campaign closed, I was transferred to the email and chat team of Toys R Us, since they saw my commitment and great people skills. I have also worked for Target's chat team, as well. I have dealt with angry customers that ended up to be very pleased with the job I provided. My job is my first priority. Also,I am a native speaker in both languages, English and Spanish. I have more than three years of experience as a translator and proofreader.