Jamaica Andales

I have extensive experience in customer service, specializing in chat and email support within e-commerce and service-based environments. I handle a wide range of customer inquiries such as order tracking, refunds, replacements, and product or account concerns, always ensuring timely and accurate responses.

My background has helped me develop strong communication and problem-solving skills, allowing me to manage multiple conversations at once while maintaining quality and professionalism. I am skilled in using various customer support platforms and CRM tools to efficiently resolve issues and deliver excellent service.

I’m known for being reliable, adaptable, and detail-oriented, with the ability to work independently and stay calm under pressure. I always aim to create positive experiences by providing clear, empathetic, and solution-focused support to customers.