JAMAE SNEAD
 RDANETA CITY, PANGASINAN
U
PHILIPPINES 2428
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Experienced Freelancer | 10+ Years
Objective
I’m seeking a remote Administrative Assistant role where I can leverage my decade of experience in
handling administrative tasks, executive support, and technical services. I excel at juggling multiple
projects, meeting tight deadlines, and maintaining a professional and friendly demeanor. I am open to
offshore, onshore, or remote opportunities based on client needs.
Qualification Highlights
● O
 ver 10 years of handling a variety of remote projects, from administrative tasks to technical
support and executive assistance.
● Adaptable and quick to pick up new tools and technologies to keep projects on track.
● Excellent at keeping in touch with clients, coordinating with teams, and providing clear updates.
● Skilled in juggling multiple tasks and prioritizing to get things done on time.
● Experienced in finding new leads, managing data, and turning insights into actionable results.
● Dedicated to delivering great service and maintaining a positive, professional attitude.
● Capable of managing several projects at once, keeping everything organized, and meeting
deadlines.
Experiences
 ntry-Level Assistant to Bookkeeper
E
Balcita Accounting Office, April 2010- December2011
Baguio City, Philippines
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 iling and Organizing:Took care of filing and organizingdocuments to keep things in order.
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Client Benefits:Handled payments for client benefitslike taxes, SSS, and PhilHealth.
Payment Collection:Collected payments from clients.
Additional Tasks:Helped with other tasks as neededby the employer.
 uality Control Assistant
Q
Home Trust Real Estate, January 2012 – February 2013
Quezon City, Philippines
● M
 onitor Operations:Oversaw daily operations to ensurethey meet production standards and
quality expectations.
● Inspect and Test:Inspected, tested, and measuredmaterials or products during production to
ensure they meet required specifications.
● Report Issues:Identified and reported any qualityissues or deviations from standards, working
with the team to address and resolve them.
● Document Findings:Maintained accurate records ofinspections and tests to track quality
performance and improvements.
 elemarketer
T
The Parton Organization / REMAX, April 2013 - April2014
Canada
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 ead Outreach:Made calls and sent texts to potentialleads to introduce services and set up
appointments.
● Relationship Building:Developed and maintained positiverelationships with property sellers,
ensuring open and effective communication.
● Information Gathering:Collected detailed informationabout properties from sellers, including
their desired sale price.
● Appointment Scheduling:Coordinated and scheduledmeetings between sellers and real estate
agents to discuss property listings.
 irtual Assistant
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M&M Helton Enterprises, April 2014 - May 2018
Las Vegas, Nevada Area
 C
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 lient Support:Addressed client concerns and providedassistance with their business needs.
● Order Management:Processed client orders and fulfilledrequests efficiently.
● System Updates:Updated and maintained client informationin systems such as Whiz List,
Video Prospector, and Hot Prospector.
● Outreach:Contacted individuals and businesses byphone to offer goods or services, and to
follow up on leads.
● Customer Service:Answered customer questions andprovided solutions to ensure satisfaction.
 inkedIn Specialist
L
HealthStatus.com, June 2018 - May 2019
Indianapolis, Indiana Area
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 ead Generation:Implemented lead generation scripts on clients’ LinkedIn accounts, effectively
connecting with potential prospects and expanding client networks.
● Appointment Scheduling:Coordinated and scheduledappointments based on client
preferences, optimizing their calendar and ensuring alignment with their availability.
● Efficiency Improvement:Streamlined sales processesby managing lead generation,
appointment setting, and data entry, allowing salespeople to focus on high-value meetings with
prospects.
● Platform Utilization:Utilized LinkedIn primarily,along with other social media platforms, to
achieve growth hacking objectives and enhance client outreach.
● Team and Client Communication:Maintained clear andprofessional communication with both
internal teams and clients, addressing needs and providing support as required.
● Adaptability:Demonstrated flexibility by steppingin to assist with additional projects as needed.
 ecommendation Letter:
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https://drive.google.com/file/d/0B2TsZIhibrmYU0Y0bi1yNXh0NlQ3bGdmOHRXeXZCSE1sWGFj/v
iew?usp=sharing&resourcekey=0-ML4eFeCiEIAIJ32yzteYZw
 rogram Coordinator and Executive Assistant
P
8/6 Executive Club, June 2019 - August 2021
Indianapolis, Indiana Area
● Executive Support:Provided comprehensive supportto the CEO, handling administrative tasks
to allow the CEO to focus on managing the organization effectively.
● Meeting Scheduling:Coordinated and scheduled meetingsdirectly onto the CEO's calendar,
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 nsuring optimal time management and organization.
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LinkedIn Campaigns:Executed LinkedIn outreach campaignsto enhance the company’s online
presence and engage with potential clients or partners.
Class Monitoring:Observed and reported on the CEO’sclasses at Purdue University, ensuring
alignment with educational and professional goals.
Procurement:Managed online orders and purchases asrequested, ensuring timely and
accurate delivery of needed items.
Opportunity Research:Researched and identified potentialspeaking opportunities for the CEO,
contributing to the company's visibility and influence.
Group Management:Managed and researched local andindustry-specific groups such as YPO,
Vistage, and the American Legion, facilitating networking and engagement.
Database Maintenance:Maintained a comprehensive databaseof outreach efforts, tracking
progress and responses to ensure effective follow-up and communication.
Project Management:Oversaw projects contracted throughplatforms like Upwork or Fiverr,
including design work and other tasks as required by the CEO.
Miscellaneous Research:Conducted various researchtasks and handled other duties as
needed to support the CEO's objectives and priorities.
 dmin Assistant & Social Media Manager
A
Bar Financial, June 2018 - July 2022
Suffolk, Virginia
● C
 redit Repair:Assisted clients in improving creditreports,including manually calling credit
bureaus to resolve issues..
● Lead Generation:Promoted brand and generated leadsthrough social media advertising (FB,
IG, Pinterest, TikTok, LinkedIn).
● Scheduling:Managed appointments and reminders.
● Invoicing & Bookkeeping:Handled invoicing and basicpayroll bookkeeping.
● Data Entry & Customer Service:Managed data entry,customer service, and email
correspondence.
● Social Media Management:Oversaw social media accountsand research market trends.
● Networking:Networked with business partners and companies.
 esearcher
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Sales Insights Lab, May 2019 - May 2023
Boston, Massachusetts
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 ata Organization:Organized, analyzed, and interpreteddata for lead identification and
qualification using Google Sheets.
● Lead Research:Utilized LinkedIn Sales Navigator andadvanced search techniques to identify
and qualify potential leads.
● Tool Proficiency:Applied various tools and methodologiesto efficiently qualify leads, ensuring
high-quality prospects.
● Broad Research Skills:Conducted research across multipleplatforms and tools beyond
LinkedIn Sales Navigator to gather valuable insights.
● CRM Familiarity:Managed lead information in CRM software,ensuring accurate data input,
tracking, and organization.
● Insight Translation:Converted research findings intoactionable insights, collaborating with
sales and marketing teams to optimize lead generation.
● Adaptability:Quickly adapted to new tools and technologiesto improve efficiency and
productivity in lead research.
● Attention to Detail:Maintained meticulous data entryand lead analysis, ensuring accuracy and
completeness.
● Time Management:Prioritize tasks effectively andmeet deadlines in a fast-paced research
environment.
 irbnb Virtual Assistant (SEASONAL POSITION)
A
Stay with Jay, June 2023- December 2023
Cleveland, Ohio
● P
 latform Support:Provided proactive and detail-orientedsupport for rental property
management on Airbnb and Hospitable.
● Listing Management:Revised and managed property listingson Airbnb, ensuring accurate
descriptions, competitive pricing, availability, and high-quality visuals.
● Guest Communication:Responded promptly and professionallyto guest inquiries, reservation
requests, and concerns, upholding high standards of customer service.
● R
 eservation and Calendar Management:Monitored and updated booking calendars, managed
reservations, and coordinated check-ins and check-outs to ensure a seamless guest experience.
● Review Management:Encouraged and managed guest reviews,addressed concerns or issues
promptly to maintain positive feedback.
● Property Maintenance Coordination:Oversaw propertycleanliness, maintenance, and
restocking of amenities, working closely with cleaning services and property managers.
 xecutive Administrative Assistant
E
T. Dallas Smith & Company, September 2022- July2024
Atlanta, Georgia
● D
 aily Reporting:Provided daily updates on completedand ongoing tasks via email or project
management systems.
● Bookkeeping/Accounting:Managed invoicing and accountsreceivable tasks.
● Calendar Management:Scheduled meetings and managedthe executive’s calendar.
● Email and Meeting Coordination:Responded to emails,assisted with scheduling, and arranged
meetings.
● Note-Taking:Took accurate and comprehensive notesduring meetings as needed.
● Time and Task Management:Assisted with daily timemanagement and task prioritization.
● Administrative Support:Handled various administrativeand personal tasks as required.
● Travel Planning:Coordinated travel arrangements includingflights, accommodations, and
ground transportation.
● Event Coordination:Planned and managed events andspeaking engagements.
● Correspondence Drafting:Drafted emails, letters,and other correspondence.
● Greeting Cards and Invitations:Sent greeting cards,event invitations, and thank-you notes.
● Spreadsheet Creation:Created and maintained spreadsheetsfor various needs.
● Social Media Assistance:Assisted with social mediacontent as needed.
● Startup Support:Assisted with the new startup franchisebusiness, Soccer Stars, including email
monitoring, updating information, researching, and rescheduling calendar and appointments.
● Additional Tasks:Performed additional tasks as theyarose.
 ustomer Service Admin
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Air-Duct Manufacturing, Inc., January 2024-
Lisle, Illinois
● Q
 uote and Order Processing:Efficiently prepared andprocessed quotes and sales orders
using SAGE.
● Customer Service:Delivered prompt and professionalcustomer service, addressing inquiries
and resolving issues to ensure satisfaction.
● Communication:Maintained accurate and timely communicationwith clients about their orders
via Outlook and AOL emails.
● Team Collaboration:Worked closely with sales andproduction teams to ensure order accuracy
and fulfillment.
● Issue Resolution:Handled customer inquiries and resolved issues effectively to maintain high
levels of customer satisfaction.
Education
 .S Psychology - 2009
B
Urdaneta City University, Philippines
 igh School Diploma, 2006
H
San Quintin High School, Philippines
Professional Summary
 etail-oriented and proactive professional with extensive experience in administrative support, customer
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service, and lead generation. Proficient in using a range of software and systems, including SAGE,
Microsoft Outlook, Google Sheets, LinkedIn Sales Navigator, Airbnb, Slack, Microsoft Office, Canva and
various social media platforms. Skilled in managing appointments, coordinating events, handling light
bookkeeping tasks, and providing exceptional customer service. Adept at adapting to new tools and
technologies to enhance efficiency and productivity.
Work References:
● G
 reg White
Email-
● P
 eter Fuller
Email-
Phone:-
● C
 indy Cruz
Email-
Phone:-
● K
 areem McMurrin
Email-
 ertificate of Employment:
C
View Certificate
 ebsite:
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Visit My Portfolio
 ebsite:
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Visit My LinkedIn
 pskilling Certificate:
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View My Udemy Certificate