Jamae Snead

Jamae Snead

$7/hr
Executive Assistant, Operation Assistant, LinkedIn Outreach, Back-end Office
Reply rate:
52.94%
Availability:
Full-time (40 hrs/wk)
Location:
Urdaneta City, Pangasinan, Philippines
Experience:
10 years
‭JAMAE SNEAD‬ ‭ RDANETA CITY, PANGASINAN‬ U ‭PHILIPPINES 2428‬ - ‭Experienced Freelancer | 10+ Years‬ ‭Objective‬ I‭’m seeking a remote Administrative Assistant role where I can leverage my decade of experience in‬ ‭handling administrative tasks, executive support, and technical services. I excel at juggling multiple‬ ‭projects, meeting tight deadlines, and maintaining a professional and friendly demeanor. I am open to‬ ‭offshore, onshore, or remote opportunities based on client needs.‬ ‭Qualification Highlights‬ ‭●‬ O ‭ ver 10 years of handling a variety of remote projects, from administrative tasks to technical‬ ‭support and executive assistance.‬ ‭●‬ ‭Adaptable and quick to pick up new tools and technologies to keep projects on track.‬ ‭●‬ ‭Excellent at keeping in touch with clients, coordinating with teams, and providing clear updates.‬ ‭●‬ ‭Skilled in juggling multiple tasks and prioritizing to get things done on time.‬ ‭●‬ ‭Experienced in finding new leads, managing data, and turning insights into actionable results.‬ ‭●‬ ‭Dedicated to delivering great service and maintaining a positive, professional attitude.‬ ‭●‬ ‭Capable of managing several projects at once, keeping everything organized, and meeting‬ ‭deadlines.‬ ‭Experiences‬ ‭ ntry-Level Assistant to Bookkeeper‬ E ‭Balcita Accounting Office, April 2010- December‬‭2011‬ ‭Baguio City, Philippines‬ ‭‬ ● ‭●‬ ‭●‬ ‭●‬ ‭ iling and Organizing:‬‭Took care of filing and organizing‬‭documents to keep things in order.‬ F ‭Client Benefits:‬‭Handled payments for client benefits‬‭like taxes, SSS, and PhilHealth.‬ ‭Payment Collection:‬‭Collected payments from clients.‬ ‭Additional Tasks:‬‭Helped with other tasks as needed‬‭by the employer.‬ ‭ uality Control Assistant‬ Q ‭Home Trust Real Estate, January 2012 – February 2013‬ ‭Quezon City, Philippines‬ ‭●‬ M ‭ onitor Operations:‬‭Oversaw daily operations to ensure‬‭they meet production standards and‬ ‭quality expectations.‬ ‭●‬ ‭Inspect and Test:‬‭Inspected, tested, and measured‬‭materials or products during production to‬ ‭ensure they meet required specifications.‬ ‭●‬ ‭Report Issues:‬‭Identified and reported any quality‬‭issues or deviations from standards, working‬ ‭with the team to address and resolve them.‬ ‭●‬ ‭Document Findings:‬‭Maintained accurate records of‬‭inspections and tests to track quality‬ ‭performance and improvements.‬ ‭ elemarketer‬ T ‭The Parton Organization / REMAX, April 2013 - April‬‭2014‬ ‭Canada‬ ‭●‬ L ‭ ead Outreach:‬‭Made calls and sent texts to potential‬‭leads to introduce services and set up‬ ‭appointments.‬ ‭●‬ ‭Relationship Building:‬‭Developed and maintained positive‬‭relationships with property sellers,‬ ‭ensuring open and effective communication.‬ ‭●‬ ‭Information Gathering:‬‭Collected detailed information‬‭about properties from sellers, including‬ ‭their desired sale price.‬ ‭●‬ ‭Appointment Scheduling:‬‭Coordinated and scheduled‬‭meetings between sellers and real estate‬ ‭agents to discuss property listings.‬ ‭ irtual Assistant‬ V ‭M&M Helton Enterprises, April 2014 - May 2018‬ ‭Las Vegas, Nevada Area‬ ‭‬ C ● ‭ lient Support:‬‭Addressed client concerns and provided‬‭assistance with their business needs.‬ ‭●‬ ‭Order Management:‬‭Processed client orders and fulfilled‬‭requests efficiently.‬ ‭●‬ ‭System Updates:‬‭Updated and maintained client information‬‭in systems such as Whiz List,‬ ‭Video Prospector, and Hot Prospector.‬ ‭●‬ ‭Outreach:‬‭Contacted individuals and businesses by‬‭phone to offer goods or services, and to‬ ‭follow up on leads.‬ ‭●‬ ‭Customer Service:‬‭Answered customer questions and‬‭provided solutions to ensure satisfaction.‬ ‭ inkedIn Specialist‬ L ‭HealthStatus.com, June 2018 - May 2019‬ ‭Indianapolis, Indiana Area‬ ‭●‬ L ‭ ead Generation:‬‭Implemented lead generation scripts on clients’ LinkedIn accounts, effectively‬ ‭connecting with potential prospects and expanding client networks.‬ ‭●‬ ‭Appointment Scheduling:‬‭Coordinated and scheduled‬‭appointments based on client‬ ‭preferences, optimizing their calendar and ensuring alignment with their availability.‬ ‭●‬ ‭Efficiency Improvement:‬‭Streamlined sales processes‬‭by managing lead generation,‬ ‭appointment setting, and data entry, allowing salespeople to focus on high-value meetings with‬ ‭prospects.‬ ‭●‬ ‭Platform Utilization:‬‭Utilized LinkedIn primarily,‬‭along with other social media platforms, to‬ ‭achieve growth hacking objectives and enhance client outreach.‬ ‭●‬ ‭Team and Client Communication:‬‭Maintained clear and‬‭professional communication with both‬ ‭internal teams and clients, addressing needs and providing support as required.‬ ‭●‬ ‭Adaptability:‬‭Demonstrated flexibility by stepping‬‭in to assist with additional projects as needed.‬ ‭ ecommendation Letter:‬ R ‭https://drive.google.com/file/d/0B2TsZIhibrmYU0Y0bi1yNXh0NlQ3bGdmOHRXeXZCSE1sWGFj/v‬ ‭iew?usp=sharing&resourcekey=0-ML4eFeCiEIAIJ32yzteYZw‬ ‭ rogram Coordinator and Executive Assistant‬ P ‭8/6 Executive Club, June 2019 - August 2021‬ ‭Indianapolis, Indiana Area‬ ‭●‬ ‭Executive Support:‬‭Provided comprehensive support‬‭to the CEO, handling administrative tasks‬ ‭to allow the CEO to focus on managing the organization effectively.‬ ‭●‬ ‭Meeting Scheduling:‬‭Coordinated and scheduled meetings‬‭directly onto the CEO's calendar,‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭ nsuring optimal time management and organization.‬ e ‭LinkedIn Campaigns:‬‭Executed LinkedIn outreach campaigns‬‭to enhance the company’s online‬ ‭presence and engage with potential clients or partners.‬ ‭Class Monitoring:‬‭Observed and reported on the CEO’s‬‭classes at Purdue University, ensuring‬ ‭alignment with educational and professional goals.‬ ‭Procurement:‬‭Managed online orders and purchases as‬‭requested, ensuring timely and‬ ‭accurate delivery of needed items.‬ ‭Opportunity Research:‬‭Researched and identified potential‬‭speaking opportunities for the CEO,‬ ‭contributing to the company's visibility and influence.‬ ‭Group Management:‬‭Managed and researched local and‬‭industry-specific groups such as YPO,‬ ‭Vistage, and the American Legion, facilitating networking and engagement.‬ ‭Database Maintenance:‬‭Maintained a comprehensive database‬‭of outreach efforts, tracking‬ ‭progress and responses to ensure effective follow-up and communication.‬ ‭Project Management:‬‭Oversaw projects contracted through‬‭platforms like Upwork or Fiverr,‬ ‭including design work and other tasks as required by the CEO.‬ ‭Miscellaneous Research:‬‭Conducted various research‬‭tasks and handled other duties as‬ ‭needed to support the CEO's objectives and priorities.‬ ‭ dmin Assistant & Social Media Manager‬ A ‭Bar Financial, June 2018 - July 2022‬ ‭Suffolk, Virginia‬ ‭●‬ C ‭ redit Repair:‬‭Assisted clients in improving credit‬‭reports,including manually calling credit‬ ‭bureaus to resolve issues..‬ ‭●‬ ‭Lead Generation:‬‭Promoted brand and generated leads‬‭through social media advertising (FB,‬ ‭IG, Pinterest, TikTok, LinkedIn).‬ ‭●‬ ‭Scheduling:‬‭Managed appointments and reminders.‬ ‭●‬ ‭Invoicing & Bookkeeping:‬‭Handled invoicing and basic‬‭payroll bookkeeping.‬ ‭●‬ ‭Data Entry & Customer Service:‬‭Managed data entry,‬‭customer service, and email‬ ‭correspondence.‬ ‭●‬ ‭Social Media Management:‬‭Oversaw social media accounts‬‭and research market trends.‬ ‭●‬ ‭Networking:‬‭Networked with business partners and companies.‬ ‭ esearcher‬ R ‭Sales Insights Lab, May 2019 - May 2023‬ ‭Boston, Massachusetts‬ ‭●‬ D ‭ ata Organization:‬‭Organized, analyzed, and interpreted‬‭data for lead identification and‬ ‭qualification using Google Sheets.‬ ‭●‬ ‭Lead Research:‬‭Utilized LinkedIn Sales Navigator and‬‭advanced search techniques to identify‬ ‭and qualify potential leads.‬ ‭●‬ ‭Tool Proficiency:‬‭Applied various tools and methodologies‬‭to efficiently qualify leads, ensuring‬ ‭high-quality prospects.‬ ‭●‬ ‭Broad Research Skills:‬‭Conducted research across multiple‬‭platforms and tools beyond‬ ‭LinkedIn Sales Navigator to gather valuable insights.‬ ‭●‬ ‭CRM Familiarity:‬‭Managed lead information in CRM software,‬‭ensuring accurate data input,‬ ‭tracking, and organization.‬ ‭●‬ ‭Insight Translation:‬‭Converted research findings into‬‭actionable insights, collaborating with‬ ‭sales and marketing teams to optimize lead generation.‬ ‭●‬ ‭Adaptability:‬‭Quickly adapted to new tools and technologies‬‭to improve efficiency and‬ ‭productivity in lead research.‬ ‭●‬ ‭Attention to Detail:‬‭Maintained meticulous data entry‬‭and lead analysis, ensuring accuracy and‬ ‭completeness.‬ ‭●‬ ‭Time Management:‬‭Prioritize tasks effectively and‬‭meet deadlines in a fast-paced research‬ ‭environment.‬ ‭ irbnb Virtual Assistant (SEASONAL POSITION)‬ A ‭Stay with Jay, June 2023- December 2023‬ ‭Cleveland, Ohio‬ ‭●‬ P ‭ latform Support:‬‭Provided proactive and detail-oriented‬‭support for rental property‬ ‭management on Airbnb and Hospitable.‬ ‭●‬ ‭Listing Management:‬‭Revised and managed property listings‬‭on Airbnb, ensuring accurate‬ ‭descriptions, competitive pricing, availability, and high-quality visuals.‬ ‭●‬ ‭Guest Communication:‬‭Responded promptly and professionally‬‭to guest inquiries, reservation‬ ‭requests, and concerns, upholding high standards of customer service.‬ ‭●‬ R ‭ eservation and Calendar Management:‬‭Monitored and updated booking calendars, managed‬ ‭reservations, and coordinated check-ins and check-outs to ensure a seamless guest experience.‬ ‭●‬ ‭Review Management:‬‭Encouraged and managed guest reviews,‬‭addressed concerns or issues‬ ‭promptly to maintain positive feedback.‬ ‭●‬ ‭Property Maintenance Coordination:‬‭Oversaw property‬‭cleanliness, maintenance, and‬ ‭restocking of amenities, working closely with cleaning services and property managers.‬ ‭ xecutive Administrative Assistant‬ E ‭T. Dallas Smith & Company, September 2022- July‬‭2024‬ ‭Atlanta, Georgia‬ ‭●‬ D ‭ aily Reporting:‬‭Provided daily updates on completed‬‭and ongoing tasks via email or project‬ ‭management systems.‬ ‭●‬ ‭Bookkeeping/Accounting:‬‭Managed invoicing and accounts‬‭receivable tasks.‬ ‭●‬ ‭Calendar Management:‬‭Scheduled meetings and managed‬‭the executive’s calendar.‬ ‭●‬ ‭Email and Meeting Coordination:‬‭Responded to emails,‬‭assisted with scheduling, and arranged‬ ‭meetings.‬ ‭●‬ ‭Note-Taking:‬‭Took accurate and comprehensive notes‬‭during meetings as needed.‬ ‭●‬ ‭Time and Task Management:‬‭Assisted with daily time‬‭management and task prioritization.‬ ‭●‬ ‭Administrative Support:‬‭Handled various administrative‬‭and personal tasks as required.‬ ‭●‬ ‭Travel Planning:‬‭Coordinated travel arrangements including‬‭flights, accommodations, and‬ ‭ground transportation.‬ ‭●‬ ‭Event Coordination:‬‭Planned and managed events and‬‭speaking engagements.‬ ‭●‬ ‭Correspondence Drafting:‬‭Drafted emails, letters,‬‭and other correspondence.‬ ‭●‬ ‭Greeting Cards and Invitations:‬‭Sent greeting cards,‬‭event invitations, and thank-you notes.‬ ‭●‬ ‭Spreadsheet Creation:‬‭Created and maintained spreadsheets‬‭for various needs.‬ ‭●‬ ‭Social Media Assistance:‬‭Assisted with social media‬‭content as needed.‬ ‭●‬ ‭Startup Support:‬‭Assisted with the new startup franchise‬‭business, Soccer Stars, including email‬ ‭monitoring, updating information, researching, and rescheduling calendar and appointments.‬ ‭●‬ ‭Additional Tasks:‬‭Performed additional tasks as they‬‭arose.‬ ‭ ustomer Service Admin‬ C ‭Air-Duct Manufacturing, Inc., January 2024-‬ ‭Lisle, Illinois‬ ‭●‬ Q ‭ uote and Order Processing:‬‭Efficiently prepared and‬‭processed quotes and sales orders‬ ‭using SAGE.‬ ‭●‬ ‭Customer Service:‬‭Delivered prompt and professional‬‭customer service, addressing inquiries‬ ‭and resolving issues to ensure satisfaction.‬ ‭●‬ ‭Communication:‬‭Maintained accurate and timely communication‬‭with clients about their orders‬ ‭via Outlook and AOL emails.‬ ‭●‬ ‭Team Collaboration:‬‭Worked closely with sales and‬‭production teams to ensure order accuracy‬ ‭and fulfillment.‬ ‭●‬ I‭ssue Resolution:‬‭Handled customer inquiries and resolved issues effectively to maintain high‬ ‭levels of customer satisfaction.‬ ‭Education‬ ‭ .S Psychology - 2009‬ B ‭Urdaneta City University, Philippines‬ ‭ igh School Diploma, 2006‬ H ‭San Quintin High School, Philippines‬ ‭Professional Summary‬ ‭ etail-oriented and proactive professional with extensive experience in administrative support, customer‬ D ‭service, and lead generation. Proficient in using a range of software and systems, including SAGE,‬ ‭Microsoft Outlook, Google Sheets, LinkedIn Sales Navigator, Airbnb, Slack, Microsoft Office, Canva and‬ ‭various social media platforms. Skilled in managing appointments, coordinating events, handling light‬ ‭bookkeeping tasks, and providing exceptional customer service. Adept at adapting to new tools and‬ ‭technologies to enhance efficiency and productivity.‬ ‭Work References:‬ ‭●‬ G ‭ reg White‬ ‭Email- ‭●‬ P ‭ eter Fuller‬ ‭Email- ‭Phone:-‬ ‭●‬ C ‭ indy Cruz‬ ‭Email- ‭Phone:-‬ ‭●‬ K ‭ areem McMurrin‬ ‭Email- ‭ ertificate of Employment:‬ C ‭View Certificate‬ ‭ ebsite:‬ W ‭Visit My Portfolio‬ ‭ ebsite:‬ W ‭Visit My LinkedIn‬ ‭ pskilling Certificate:‬ U ‭View My Udemy Certificate‬
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