I was a former call center agent. I worked with IBEX global before for about 2 years. I handled Technical Support account with frontier communications and later transfered to AT&T ISM where I abled to experience how it is like to become a super agent. I handled not just customer service concern but also billing, tech issues for mobile/TV/internet as well as staging sales for mobile device and internet service. A really tough job with less compensation. Currently I worked as a part time health consultant and at the same time a user of a health and wellness product where I gave my feed back about the product and the services that they provided.