Jake Busico

SUMMARY:

Operations Specialist with 8+ years of experience in high-volume editorial management and AI-driven administrative support. Expert at streamlining workflows for international stakeholders and maintaining 100% accuracy in high-pressure environments. Proven track record in designing high-complexity prompt engineering solutions to increase output consistency and optimize stakeholder relations.

EXPERIENCE:

Editorial Support, Associate III

STRAIVE Philippines | February 2018 – Present

• Optimized end-to-end manuscript submissions and peer review processes for international stakeholders, maintaining a 99.8% accuracy rate across specialized editorial management systems.

• Resolved 100+ weekly complex workflow and system-related technical issues for authors and reviewers, ensuring consistent SLA (Service Level Agreement) compliance.

• Architected high-volume communication strategies for Mandarin-speaking authors, increasing submission efficiency by streamlining cross-border stakeholder notifications.

• Executed meticulous copyediting and proofreading for manuscripts, ensuring 100% adherence to rigorous publication standards and high-level clarity.

• Troubleshot critical system bottlenecks to enhance user experience, directly contributing to a 15% increase in submission throughput within a fast-paced environment.

• Prioritized concurrent administrative projects with a "remote-native" focus on Workflow Automation, meeting strict publishing deadlines through expert task management.

Strategic AI & Operations Consultant (Independent)

Freelance Remote Services | January 2026 – Present

• Workflow Automation Services: Design and implement automated operational frameworks to reduce administrative manual labor by an estimated 30% through customized logic-based prompts.

• Advanced Prompt Engineering: Develop high-complexity system prompts for LLMs (Gemini, OpenAI, DeepSeek) to ensure output consistency and "Zero-Hallucination" results for editorial and data tasks.

• Asynchronous Operations Management: Specialize in building "remote-native" workflows that prioritize output-based results over real-time presence, ideal for distributed international teams.

• Strategic Data Segmentation: Offer AI-driven list management and CRM optimization to enhance engagement metrics through data-backed behavioral adjustments.

EDUCATION:

Bachelor of Science in Nursing

Manila Tytana Colleges

SKILLS:

• Strategic Remote Operations
• High-Stakes Communication
• AI Workflow Integration
• Analytical Problem Solving
• Meticulous Quality Control
• AI & Automation: Advanced Prompt Engineering (Gemini, OpenAI, Grok 3, DeepSeek), Grammarly
• Specialized Editorial Systems: Editorial Manager, ScholarOne
• Project & Data Management: Asana, Trello, Notion, CRM Data Entry & Management
• Productivity Suites: Microsoft Office 365 (Expert Excel & Word), Google Workspace, Adobe Acrobat
• Digital Communication: Slack, Microsoft Teams, Zoom, Outlook, Gmail Cloud & Creative Tools: Google Drive, Dropbox, Canva