Jakaela Williams

JAKAELA WILLIAMS PROFESSIONAL EXPERIENCE Homemaker Self- Employed | 2021- present Managed and maintained household finances, including budgeting, expense tracking, and optimizing cost-effective household inventories and supplies to reduce waste. Provided primary childcare and educational support for children, fostering their overall development, growth, and well-being. Developed excellent organizational and time management skills to efficiently balance multiple household tasks and responsibilities, implementing effective time management strategies to ensure the smooth functioning of the household while maintaining a healthy work-life balance. Clinical Specialist Visionworks | 2022 - 2023 Conducted pre-examination procedures including visual acuity and eye health assessments to assist Optometrist in diagnosis and address vision-related concerns. Maintained comprehensive patient records, scheduled appointments, and efficiently handled insurance- related queries. Demonstrated strong interpersonal skills and showcased attention to detail ni a healthcare environment. Inventory Clerk Horizon Group USA | 2020 - 2021 Performed daily inventory cycle counts utilizing RF scanner reporting results and discrepancies to appropriate management team member. Provided leadership to others by demonstration and sharing of skills and knowledge with special projects, processed and handled various customer-specific requests, and reported any operational errors that could’ve impacted inventory performance. Assisted in assignments outside inventory department as required or as requested. CONTACT--524 Vaughan Dr., Hampton, GA 30228 EDUCATION Clayton State University Bachelor of Arts - History- Bachelor of Science - Criminal Justice- Lovejoy High School Diploma- SKILLS Product Knowledge Project Management Inventory Auditing Data Analytics Email Marketing Digital Marketing Data Entry and Documentation Healthcare Software (IntercomPlus, EHR) Communication Tools (WhatsApp, Zoom, Skype, Google Meet) Technical Knowledge (Excel, SQL, MS Word, MS PowerPoint, Google Docs, Google Slides) Customer Service Communication Teamwork Organization Time Management Critical Thinking Adaptability Problem Solving Creative Thinking CERTIFICATIONS Email Marketing 2023 - HubSpot Academy Digital Marketing 2023 - HubSpot Academy Data Analysis 2023 - Break Into Tech PROFESSIONAL EXPERIENCE Pharmacy Technician Walgreens | 2020 - 2020 Under the supervision of the pharmacist, assisted in the practice of pharmacy, in accordance with company, state and federal regulations. Operated pharmacy software systems to input and retrieve patient information, prescription data, and medication records. Provided exceptional customer service by addressing inquiries and concerns. Assisted with inventory management, including verification quantities, storage, removal of outdated medications, and restocking pharmaceuticals in short supply to prevent being out of stock. Film Crew AMC Theaters |- Operated POS System, issued tickets and various transactions in accordance with company policies. Promoted and assisted in the sign-up process for the theater’s rewards/loyalty programs, encouraging customer engagement and repeat attendance. Resolved customer inquiries and issues ensuring a positive customer experience. Enforced ratings to keep underage guests from accessing auditoriums with adult content. Maintained cleanliness of work environment including box office, auditoriums, restrooms, and concession area. Crew Member McDonald’s | 2015 - 2016 Operated POS System, accurately and effectively received orders and processed payments. Provided excellent customer service by greeting customers in a friendly and courteous manner and resolving customer inquiries/concerns in an efficient manner while ensuring positive customer experience. Maintained cleanliness and replenishment of designated areas in work environment. REFERENCES Alton Ford -- Shanice Payne --