Jaimie Villanueva

JAIMIE ROSEDEN VILLANUEVA CERTIFIED VIRTUAL ASSISTANT | MEDICAL ADMIN | PATIENT CARE COORDINATOR | MEDICAL BILLER | PHYSIOTHERAPIST | - B15 L13 Nuvista, Antipolo Del Norte, Lipa City, Batangas 4217 - www.linkedin.com/in/jragvillanueva EDUCATION University of Perpetual Help System- Laguna |- BS Physical Therapy Sto. Niño Formation and Science School |- High School Diploma PROFILE A highly talented, detail oriented with experience in handling administrative tasks like organizing appointments, making phone calls, and maintaining email accounts. Prepares medical notes, billing, and reports. Experience in providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. EXPERIENCE SPINEONE | Appointment Scheduler May 2023- November 2023 SKILLS Administrative task Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments Scheduling appointments for patient consultations, procedures and visits with medical personnel Medical billing and coding Liaise and coordinate with health care professionals about schedules, patients and any changes Calendar and Email management Resolve scheduling conflicts as they occur Transcription and Scribing Inbound and Outbound Calls Appointment Setting Prior Authorization Data Entry / Data Management Insurance Verification Soft Skills Time Management | Problem- Solving | Flexibility | Communication | Leadership | Quick learner | Customer Service PAIN AND REHABILITATION CLINIC | Medical Biller October- April 2023 Preparing and submitting billing data and medical claims to insurance companies Ensuring the patient's medical information is accurate and up to date Collecting and reviewing referral and pre-authorizations Investigating and appealing denied claims providers Prepare and submit medical records PRISM MEDICAL | Patient Care Coordinator June -October 2023 Ensure complete and accurate patient registration Using data to do analytical tasks and charting tasks related to patient information Managing patient accounts with contact information, insurance and financial information in a confidential manner Scheduling patient visits and answer questions, including billing and preparation Tools Used: Google Suites Microsoft Office Charm EHR Practice Fusion DrChrono Acuity Ring Central Availity Webex E-Clinical Works SRFax Answering phone calls, email and text message Prior authorizations, Prescription refills Send medical documents via fax, Google Suites ONPOINT TESTING, INC | Patient Care Coordinator February - June 2022 Answering phone call Assisting clients in doing the test Appointment scheduling Preparing and updating virtual files Scheduling of consultation with clients Preparing and emailing results Calendar management