Jaimer F. Dela Cruz
Seasoned Customer Service and
Outbound Specialist
WORK EXPERIENCE
INFO
008 M. Gregorio St., Brgy
Canumay West,
Valenzuela City, 1443
ADDRESS
-
PHONE
jaimer.delacruz25@outlook.
EMAIL
com
CAREER OBJECTIVES
To be able to use my proven
customer service, sales, and
communications skills to
effectively fill a new job
opportunity in the company.
I have a strong organizational
skills and is seasoned in
conflict resolution. I know
how to manage temper and I
always display a courteous
demeanor. I consider myself
an adaptive team player.
Acquire BPO
Customer Experience and Retentions Specialist RingCentral
August 2021 to January 2024
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November 2020 to August 2021
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Customer Service Representative – GasBuddy
August 2020 to November 2020
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May 2020 to August 20
1Play Sports
Sports commentator and Presenter
February 2020 to May 2020
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Customer Service Representative – Aggregato Global
March 2019 to February 2020
PinoyFootball.com
Writer/Editor
October 2018 to October 2019
Fox Sports Asia / Fox Sports PH
Writer
September 2018 to October 2018
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Accounts and Retentions Specialist –
MyNetFone AU
January 2017 to June 2018
Concentrix Daksh Corporation
Customer Service Representative – Sprint USA
November 2014 to January 2017
Jaimer F. Dela Cruz
Seasoned Customer Service and Outbound
Specialist
WORK EXPERIENCE (continued)
INFO
008 M. Gregorio St., Brgy
Canumay West,
Valenzuela City, 1443
ADDRESS
-
Teleperformance Philippines
Customer Service Representative – Telstra SMB
September 2014 to November 2014
Convergys Philippines Services Corp.
Customer Service Representative – PayPal USA
August 2013 to September 2014
Expert Global Solutions
Customer Service Representative – T-Mobile USA
March 2013 to July 2013
EDUCATIONAL BACKGROUND
PHONE
jaimer.delacruz25@outlook.
EMAIL
com
CAREER OBJECTIVES
To be able to use my proven
customer service, sales, and
communications skills to
effectively fill a new job
opportunity in the company.
I have a strong organizational
skills and is seasoned in
conflict resolution. I know
how to manage temper and I
always display a courteous
demeanor. I consider myself
an adaptive team player.
Far Eastern University - Manila
Nicanor Reyes St., Morayta, Manila
BS in Medical Technology (Undergraduate)
St. Louis College Valenzuela
005 Maysan Rd., Valenzuela City
Secondary School
