Jaime Lorenzo P. Ramos

Jaime Lorenzo P. Ramos --San Juan City, Philippines (GMT+8) SUMMARY Business administration graduate experienced in customer relations, social media management, and entrepreneurship. Proficient in marketing strategies, project management, and business operations, with strengths in leadership, adaptability, and achieving results. Recognized for creating innovative solutions that drive growth and improve customer satisfaction. RELEVANT EXPERIENCE Paragon Outsourcing, Philippines Internship May 2024 - Sept 2024 Successfully completed a 600-hour internship, demonstrating exceptional adaptability and collaboration across Business Development, Human Resources, Operations Management, and Financial Management. Coordinated interviews, created presentations for senior management, performed data entry, research, and accounting tasks, and addressed customer challenges in a fast-paced environment, ensuring efficiency and quality. Demonstrated professionalism and honed communication skills by collaborating with various departments, delivering presentations, and addressing diverse challenges in a dynamic, multidepartmental setting. Jungle Jungle PH (Nurseries and Gardening Store) 2020 - 2022 Customer Relations and Social Media Manager Managed comprehensive social media activities, including content creation and engagement strategies. Processed customer orders, provided support, and communicated directly to ensure satisfaction. Executed marketing and advertising strategies, while overseeing packaging and delivery bookings for seamless operations. Vintage Vessel 2020 - 2022 Founder and Manager Managed end-to-end operations of an online vintage clothing store, including inventory sourcing, cost and profit analysis, and business function oversight. Developed and executed social media strategies, promotions, and managed product photography and editing to drive brand engagement. Held full accountability for business operations, ensuring efficient execution and alignment with organizational goals. The Pretty You Makati Part-Time Front Desk Associate Served as the first point of contact for clients Offering tailored assistance in understanding and selecting suitable aesthetic services Managed customer payments, including cash, card, and bank transfers 2021 EDUCATIONAL BACKGROUND University of Asia and the Pacific, Philippines Bachelor of Science Major in Business Administration TOOLS Google Workspace Facebook & Instagram Zoom/Google Meet Microsoft Office Canva Slack Trello KEY SKILLS Email & Calendar Management Social Media Scheduling & Engagement Customer Support & Order Processing Data Entry & Online Research Attention to Detail Time Management & Organization Strong Written & Verbal Communication HOBBIES Foreign Exchange Cryptocurrency Modeling Stoic Philosophy REFERENCES Available upon request Vintage Clothing Pokémon Marvel 2018 - 2024