Jahzeel Ame

Jahzeel Ame General Virtual Assistant My Contact-- Bauan, Batangas, PH 4201 Skills Customer Support Administrative Support Data Entry Order Processing and tracking Account Health Management Internet Research Investigative Reports Email Management and Marketing Amazon FBA and FBM Shopify eBay SEO Optimization Basic Social Media Marketing Client Research and Outreach Canva Microsoft Office Asana Slack Trello ClickUp Education Background NETWORK TECHNOLOGY ACLC College 2009 - 2011 Achievements Certified Competent on Amazon PPC, SEO, Design, and Catalog. 2023 by My Amazon Guy Certified Filipino Virtual Assistant including SMM, Simple Web Design, Content Marketing, Lead Generation, Email Marketing, and SEO Strategies 2019 by FVA Consultancy About Me I am a virtual assistant seeking a position in a dynamic company. I draw heavily on my experience and skillset in customer service and internet research. I aspire to apply my knowledge, skills and expertise to suceed in my performance. Professional Experience OZB Ecom | Google Product Lister Dec 2024 - Feb 2025 Key responsibilities: List products on Google through Shopify platform Rion PTE LTD | Operations and Marketing Associate 2019 - Jan 2025 Key responsibilities: Handle customer issues: inquiries, refund, replacement, etc. Listings update and fixing problems with the listings like description, category, image, EBC Creating variation ties and virtual bundles Removing negative feedback Creating SEO campaigns Data entry with the use of google docs and google sheets Price adjustment on Amazon sellercentral (Manual and Auto Pricing) Bids and budget adjustment through mass upload Research softwares for tasks automation. Includes test documentation and user guide creation Inventory management using google sheets Resolve outstanding shipment defects Submitting case to Amazon for reimbursement of missing units Monitoring the use of app / updates on SEO automation: Adbrew app Freelancing Neophytes Campsite Academy | Admin Assistant 2022 - 2023 Key responsibilities: Client research and email outreach Respond to email messages Website optimization HBO Success | Order ProcesSor and Tracker 2019 Key responsibilities: Send orders via email Track and monitor order Input tracking numbers on Amazon seller central Channel BPO | Amazon Rogue Seller Investigator 2017 - 2019 Key responsibilities: Hunt and identify Amazon rogue sellers in Amazon platform Produce a detailed documentation higlighting evidences acquired through legit web sources