Jahnzen Anastacio

WORK EXPERIENCE GENPACT Customer Service Representative Duration : 2016 - 2017 Earn trust, uncover key business drivers and find common ground as chief negotiator and identifier of revenue opportunities in sales, leadership and account management roles spanning e-Commerce, air travel and high-tech retail. CAPITAL ONE BANK Senior Operations Specialist Duration : 2017 - 2019 JAHNZEN ANASTACIO Earn trust, uncover key business drivers and find common ground as chief negotiator and identifier of revenue opportunities in sales, leadership and account management roles spanning e-Commerce, air travel and high-tech retail. OBJECTIVE HSBC BANK I h e re by de c l a re t h a t a l l a bove - me n t i on e d i n f or ma t i on i s i n a c c orda n c e wi t h f a c t or t r u t h u p to my k n owl e dge a n d I be a r t h e re s pon s i bi l i t i e s f or t h e c or re c t n e s s of t h e a bove me n t i on e d pa r t i c u l a r s . CONTACT A d d re s s : Purok 7, Sitio Laylayan, Magapi, Balete, Batangas 4219 M o b i l e N u m b e r :- E m a i l I D :-D a t e O f B i r t h : 28-Apr-1988 Senior Operations Representative Duration : 2019 - 2020 Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals. PAYPAL INC. Business Relations Expert Teammate Duration : 2020 - 2024 Senior Consultant focused on operational efficiency, cost reduction, and leveraging large data to help guide better business decisions. Proven success in Non-Labor Cost Reduction, Healthcare Consulting, Payer and Provider Payment Configurations, Big Data Analysis, Financial Reporting, and Strategic Sourcing. G e n d e r : Male N a t i o n a l i t y : Filipino EDUCATION M a r i t a l S t a t u s : Unmarried L a n g u a g e s : English - Filipino EAST AND WEST CENTER East and West Center - International English SKILLS REFERENCE N a m e : Zanne Eliazo D e t a i l : PayPal - Manager E m a i l :-M o b i l e :- N a m e : Sloan Downing Grades - % Year of passing : 2016 PROJECTS BUSINESS RELATIONS EXPERTS TRAINING Mentor Duration : 2023 - 2023 Team Size - 25 Helped train future leaders of our current line of business with a passing rate of 100%. D e t a i l : PayPal - Senior Super visor ICA N A E m a i l :-M o b i l e :- ACHIEVEMENTS Mentor Top Performer Awards DECLARATION I h e re by de c l a re t h a t a l l a bove - me n t i on e d i n f or ma t i on i s i n a c c orda n c e wi t h f a c t or t r u t h u p to my k n owl e dge a n d I be a r t h e re s pon s i bi l i t i e s f or t h e c or re c t n e s s of t h e a bove me n t i on e d pa r t i c u l a r s .