Jahnavi

I am a Customer Service Representative with more than a year of experience in a fast paced BPO industry. I am Computer literate (MS Project, Excel, Word, PowerPoint and Spread sheet). I have also organized events and worked with different kinds of people. I have strong leadership skills, and I am proficient at building and maintaining professional relationships. I am able to prioritize and to delegate tasks while maintaining focus on the goal.I have also experienced in teaching and have amazing communication skills.

I work comfortably under pressure with settled deadlines. Even if I am a good multitasker, I prefer focusing on the projects one by one as a personal choice, since I believe it helps to better developing the ideas and concepts to their highest.

Key areas of experience include:

Soft Skills Trainer.

· Data Entry in Word, or Google Docs.

-Transcription (transcribing voicemail, video or audio, podcasts etc.).

-Executive Assistance.

-Typing.

-Email Management/Filtering.

-Booking appointments with clients.

-Answering support tickets (with use of Freshdesk).

-Good voice over skills.