Education
Post Graduation in English
Employment History
UAW Auto Parts, Phagwara
(Accounts Assistant, Computer Operator)
Ghai Travels,Jalandhar (Air Ticket Consolidator)
Air Reservation & Ticketing Executive
Global Aviation Services Pvt LTD.
(GSA of Qantas Airways and Aerosvit Airlines )
Air Reservation & Ticketing Executive
Visa Master
Jagriti Bhagat
Model Town, JALANDHAR Punjab (India).
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June 2002- July 2006
November 2006 - September 2010
October 2010 - April 2012
Reservation & Ticketing Executive, Travel planner ( Taking care of hotel bookings, tour packages & visa processing)
April 2012 - November 2016
Brainbox Corporate Solutions LLP
Team Leader-Operations
December 2016 – Mar 2019
It's US based BPO dealing in Insurance sector, I deal with inbound and outbound calls from US customers, work on their new insurance quotes, renewals, billing n payments, claims etc, also make calls to and communicate on chat with insurance carriers
Chivas Travels
Senior Sales Agent April 2019- Nov 2019
It’s a UK Based Call Center Dealing in Air Tickets, I used to deal with Client’s queries for New Tickets, Re bookings etc Over the Phone, Chat and E Mails.
Friends Air Travel Pvt LTD. December 2019-March 2020
Senior Travel Consultant
It’s an Australia Based Call Center Dealing in Air Tickets, I dealt with Client’s queries for New Tickets, Re bookings etc Over the Phone, Chat and E Mails.
Hobbies & Interests
Listening to music, surfing on the internet, playing with children
Professional Skills
Sound knowledge of GDS Amadeus, Galileo, familiar with visa filling process, tour packages, Auto Home and Commercial Insurance, Fluent in English. Have done Course of Manual and Computerized Accounts.
Languages
EnglishFluent
HindiNative
PunjabiNative
PERSONAL DETAILS
DOB:-
SPOUSE NAME : MR JOTI BHAGAT
FATHER’S NAME: MR. RAVINDER RANA