Jaeson Jinn Tan Oandasan

Jaeson jinn Tan oandasan E-COMMERCE/ GENERAL VA/ SOCIAL MEDIA MANAGEMENT/ FACULTY TEACHER/ CUSTOMER SERVICE REPRESENTATIVE/ WORKFORCE REAL TIME ADMINISTRATOR APPS USED, SKILLS & INTERESTS: Reports generating and analysis Customer Service Bilingual (English) Multi – Task Management Computer Literate and Proficient Knowledge in Call Center Software/s: AVAYA/ Spark/ SKYPE/ IDT (Intra Day Time Line)/CC Pulse/ Genesys/ Microsoft Excel/Word/ Microsoft Outlook Dependable Reliable Minimal Supervision Service - focused and Goal - oriented Acoustic Guitar Player Canva Trello WordPress Social Media Management PERSONAL PROFILE: I help business owners with social media profiles to develop and manage campaigns that advertise organization/brand, form relationships across the social media platforms, undertake audience research, manage, and facilitate social media communities by Social Media Management. WORK EXPERIENCE: JUNIOR HIGH SCHOOL TEACHER Nereo R. Joaquin National High School| 10/2020-PRESENT - Incorporated progressive teaching methods to instruct a class of 30 - 45 students. - Created lesson plans that required a variety of teaching methods for classes of students with divers learning abilities. - Collaborated with peer teachers to develop educational plans for students of diverse abilities. SENIOR HIGH SCHOOL FACULTY TEACHER De La Salle Lipa| 8/- CONTACT INFORMATION: Cellular Phones: - - - Incorporated progressive teaching methods to instruct a class of 30 - 45 students. - Created lesson plans that required a variety of teaching methods for classes of students with divers learning abilities. - Collaborated with peer teachers to develop educational plans for students of diverse abilities. Email:-Indeed: https://my.indeed.com/p/jaesonjinnoc6h05d2 LinkedIn: linkedin.com/in/jaeson-jinn-0359aa172 Skype: live:.cid.63a289de71bf2fb4 FB: https://www.facebook.com/JaesonJinnOandasan/ WORKFORCE PLANNING & SCHEDULING ANALYST (PACE SETTER) Alorica| 4/2018 - 8/2018 - Provides analytical support for special projects. - Collaborate with Operations Department Management on identifying opportunities to further optimize our workforce. - Communicates and works with staff members, management, and Human Resources. WORKFORCE REAL TIME ADMINISTRATOR Alorica| 8/2015 - 4/2018 · - Reconciles attendance daily with employee time sheets against schedule and time in/time out reporting. - Manages changes to scheduling to ensure adequate daily resource coverage. - Communicate with management and operations team to ensure compliance with company standards. WORK EXPERIENCE: PHARMACY HELPDESK (CUSTOMER SERVICE REPRESENTATIVE) Alorica| 11/2012 - 8/2015 - Provided callers with information about potential service upgrades, account changes, and new services available. - Provided policies and procedures training to new employees each quarter to increase their knowledge and performance. - Responsible for preparing, completing, and processing all forms with regard to all customer account information, ensuring all information was accurate and recorded, and making changes to database as necessary. JOB FAIR ASSISTANT Alorica| 3/2012 - 11/2012 - Working as a part - time, our duty was to interview individuals who are possible applicants for the Contact Centre Company. · - Mainly screening the individuals if they are qualified for the position. EDUCATIONAL BACKGROUND: Oblates of Saint Joseph College Seminary Marawoy, Lipa City Batangas Bachelor of Arts Major in Philosophy Deans Lister Obtained "Meritus" Award from Oral and Written Revalida - Assigned in a particular stall (internet hubs, Fast food chains, job fairs) for almost 4-6 hours. ADVISER, HIGH SCHOOL FACULTY TEACHER VIlle Saint John Academy | 6/2010 - 3/2012 - Created lesson plans that required a variety of teaching methods for classes of students with diverse learning abilities · - Collaborated with peer teachers to develop educational plans for students of diverse abilities. - Used various instruction and hands-on activities to promote and encourage student participation and understanding of subject matter. INTERNSHIP: MODERATOR, FREELANCERS IN THE PHILLIPINES (FLIP) BY JASON DULAY | FB PAGE VA Bootcamp| 7/5/2021 - 8/3/2021 - Created posts to promote page and have members engage and participate. - Approve and decline member requests. - Approve member posts that promote the groups' rule and regulations. - Deny member posts that go against the groups' rule and regulations. - Comment and reply to members' questions and comments.