Jade Matthew

Ms. Jade Matthew Personal Statement I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I have a great eye for detail. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business Management. Personal Details Address: Old Victoria Road, Morne Fortune, Castries Telephone :-(C), E-mail-Strengths/Attributes Dedication Attention to detail Quick Learner Team Player People Oriented Creativity Problem solver Educational Qualifications Qualification Obtained: Associate’s Degree in Business Administration Institution: Sir Arthur Lewis Community College; Division of Technical Education and Management Studies (DTEMS) Year(s) of Attendance:- Qualification Obtained: Caribbean Examinations Council General Certificate of Secondary Education Subjects Studied Mathematics, English, Agriculture Science, Food and Nutrition, Social Studies, Principles of Accounts, Office Administration and Principles of Business. Educational Institution: Babonneau Secondary School Year(s) of Attendance:- Employment History 2022(December- Present) Customer Service Representative Go Answer Summary of Duties: Assist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention. Acted as a liaison between the company and its members Maintain strong company product and service knowledge to better assist customers with concerns, questions and general education -) Customer Service Representative KM2 Solutions Summary of Duties: Attend to all customers’ queries and complaints Process payments for customers to bring their account current Assist customers requesting documents 2016(July- August) Local Supplier Co-ordinator Massy Stores Summary of Duties: Liaise with local suppliers and the different purchasers. Generating reports for the Managing Director and the Category Management and Merchandizing Manager. Working closely with the Data Maintenance Coordinator (DMC) in rectifying and adjusting products. 2016(Internship) Secretary Sir Arthur Lewis Community College (SALCC) Summary of Duties: Manage the switchboard Issued transcripts and letters to present and past students Entered new applicants onto the system Filed in chronological order. - Inventory Clerk Furniture City Ltd Summary of Duties: Maintained stock levels. Attend to customers Manage the telephone lines Verify the purchase orders; ensure that the right inventory was received. - Receptionist A.L.S Lamberts Summary of Duties: Wrote up invoices and other accounting documents Manage the telephone lines Record items brought in for repairs Interests and Activities Accountant –Junior Achievers group at Babonneau Member of Church Choir / Youth Group Referees Upon Request