Jacy Revalde

Hi, I’m Jacy - part product support pro, part CRM whisperer, and all heart when it comes to helping customers. With years of experience in tech support, sales, account management, general virtual assistance, and data entry, I thrive on solving problems, streamlining processes, and turning client hiccups into high fives.

I’ve supported clients through chat, email, calls, and virtual meetings. From being a Product Advocate at Apollo.io to managing retirement accounts at Manulife and monitoring live queues at TTec, I bring both people skills and process smarts to the table. I also handle admin and data entry tasks with accuracy and care, keeping everything organized and up to date.

I enjoy working with platforms like Salesforce, HubSpot, Pipedrive, Zoho, and Zapier. I’m curious by nature, open to feedback, and committed to making tech feel human and support feel effortless.

Let’s connect if you’re looking for someone who helps customers feel like VIPs while keeping the backend running like a dream.