JACQUILYN ROSE ASTRERO
V I R T U A L
A S S I S T A N T
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PROFILE
-Imus Cavite, Philippines 4103
[Skype] live:jacq.astrero
SKILLS
A reliable Virtual Assistant with proven experience in general admin
support and e-commerce customer service. Highly organized,
dedicated, and can work independently.
EXPERIENCE
Administrative Support
VIRTUAL ASSISTANT
E-commerce Customer Service
Freelance | Part Time
Social Media Support
2019 - Present
Data Entry & Research
General Admin Support
Problem-Solving
Data entry and research
Computer Savvy
Managing of emails and basic social media
Email Support / Chat Support
Strong English Communication
Organizing online files and preparing reports
E-commerce/Shopify Customer Service
Email and chat support
Order tracking, issue refunds, edit orders
Product research and coordinating with suppliers for
EDUCATION
dropshipping business
CUSTOMER SUPPORT OFFICER
TRACE COLLEGE
QBE Insurance
B.S in Business Administration
2015 - 2018
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Insurance policy processing
Provides customer service via email and chat
Coordinates with Team for tasks delegation
