Jacquiline Bonzon

Jacquiline Bonzon

Hospitality, customer service & caregiving professional with 20+ years international experience
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Edmonton, Alberta, Canada
Experience:
30 years
JACQUILINE B. BONZON 51- A Rockhole Road, Mary Street, George Town Cayman Islands · -- Looking to be a part of dynamic company that needs assertive and dependable individual that may greatly contribute to the company’s success. EXPERIENCE DATES FROM 2014 – TO PRESENT HELPER, KIM LUND • • • • • • • • Organize stuff and clean around the house, do laundry, wash the dishes. Buy groceries from the supermarket and restock the pantry. Cared for three dogs and one cat by feeding, giving treats, and walking them outside for exercise. Buying pet food and picking it up from the Animal House weekly. Drive and accompany the kids to school and store when needed to. Housesitting and Dog sitting whenever my employers are overseas. Spring cleaning the house, organize and clear the clutter. Teaching the kids do household chores. DATES FROM 2010 – TO 2013 BABYSITTER/HELPER, LAURA AND MARK MISSAL • • • • • • • Took care of a toddler and preschooler by preparing nutritious meals, engaging in appropriate activities. Driving the child to school, and extra-curricular activities, and pick up regularly. Tidying up the house, organizing the toys, and doing laundry. Doing arts and crafts with the kids, nurturing and making sure they are safe. Spring cleaning the house, organize and clear the clutter. Create a safe environment, reading books, tucking them to bed. Occasional babysitting when parents need to go out. DATES FROM 2010– TO 2010 BABYSITTER/HELPER, REAGAN RANDO • • • • • • Cared for a newborn baby. feeding, diapering, and dressing regularly. Feeding the dog daily and bathing it once a month. prepare healthy meals, do laundry, clean the house, and organize stuff before parents’ arrival. Spring cleaning the house, organize and clear the clutter. Create a safe environment, reading books, tucking them to bed. Doing arts and crafts with the kids, nurturing and making sure they are safe. DATES FROM 2005 – TO 2009 BABYSITTER/HELPER, RUSSELL LINFORD • • • • • • • • Took care of an infant. Feeding, diapering, and dressing regularly. Prepare healthy meals, do laundry, clean, and organize stuff around the house. Bringing the baby outside with playgroups and fun activities. Cleaning, tidying up the workplace of my employer. Spring cleaning the house, organize and clear the clutter. Doing arts and crafts with the kids, nurturing and making sure they are safe. Create a safe environment, reading books, tucking them to bed. Occasional babysitting when parents need to go out. DATES FROM NOVEMBER 2001– TO JANUARY 2005 SAP OWNER/ IN-BOUND LOGISTICS SUPERVISOR, CONCEPT REPACKING SERVICES CORPORATION CONTRACTOR AND PROCTER AND GAMBLE PHILIPPINES – MAKERS OF JOY, DOWNY AND SAFEGUARD BAR SOAPS PRODUCTS • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Making sure First in First out is always being executed Internal Report Accuracy Tracking both manual and system Raw Materials and Packaging Materials Inventory both manual and system Finished good deliveries to Cabuyao Plant SAP Encoding includes the following SAP 4.5 R/3 Log-in Navigation Materials Transfer to CM Site Goods Receipt of Material Production Execution Finished Product Production Confirm and Back Flush Order Finished Goods Transfer to P&G Plant Create Advance Shipment Notification Transfer Goods to In-Transit Finished Goods Transfer to CM Plant Goods Receipt of Finished Goods Printing of Service PO Transfer Post from In-Transit (P&G Cabuyao Plant Transfer) Storage to storage location transfer Correcting Confirmation errors Creation of Physical Inventory document Generating Daily Reports Delivery schedule (viewing/printing) Production Schedule (viewing/printing) Stock Overview (viewing/printing) Warehouse stock report – manual/system inventory Knowledgeable in Purchasing Reconciliation of Finished Products Observe First in First Out Basis Inventory Management 2 DATES FROM JUNE 2001– TO NOVEMBER 2005 PRODUCTION HEAD, CONCEPT REPACKING SERVICES CORPORATION CONTRACTOR AND PROCTER AND GAMBLE PHILIPPINES – MAKERS OF JOY, DOWNY AND SAFEGUARD BAR SOAPS PRODUCTS • • • • • • • • Production planning MPSA Weekly results review Part of the leadership team Process reliability tracking Managing 50 people a day as part of daily production Manufacturing standards With knowledge in centerlines/REC DATES FROM MAY 2001– TO JUNE 2005 PRODUCTION SUPERVISOR, CONCEPT REPACKING SERVICES CORPORATION CONTRACTOR AND PROCTER AND GAMBLE PHILIPPINES – MAKERS OF JOY, DOWNY AND SAFEGUARD BAR SOAPS PRODUCTS • • • • • • Process reliability tracking Housekeeping owner of whole site Knowledgeable in quality assurance analysis Bar feel monitoring Moisture /volatile oven method Bar weight, bar appearance and bar packaging monitoring DATES FROM MARCH 2001– TO JUNE 2001 WAREHOUSE/ IN-BOUND LOGISTICS SUPERVISOR, CONCEPT REPACKING SERVICES CORPORATION CONTRACTOR AND PROCTER AND GAMBLE PHILIPPINES – MAKERS OF JOY, DOWNY AND SAFEGUARD BAR SOAPS PRODUCTS • • • • • • • • • • • FIFO system – first in, first out basis Internal report accuracy tracking Raw materials and packaging materials inventory Finished goods deliveries to Cabuyao plant Sap encoding includes...goods receipt- 101 movement Goods confirmation – 261 Advance delivery notification – ASN Production schedule – ZCPRS Goods transfer – 351/352 Goods for order Material utilization report- MUV DATES FROM SEPTEMBER 1999– TO MARCH 2000 3 QUALITY CONTROLLER, CONCEPT REPACKING SERVICES CORPORATION CONTRACTOR AND PROCTER AND GAMBLE PHILIPPINES – MAKERS OF JOY, DOWNY AND SAFEGUARD BAR SOAPS PRODUCTS • • • • • • • • • • Carry out quality assessment measures of all the products ready to be shipped and incoming raw materials take a thorough look at the plans, specifications, and blueprints to understand the product requirements Reject all the incoming raw materials fail to meet quality expectations and report the issue to the concerned department at the earliest Resolving quality-related issues adhering to deadlines Providing training to the quality assurance team Design an efficient design protocol which can be used across all domains Prepare documentation of the inspection process, which includes detailed reports and performance records Recommend improvement measures to the production process to ensure quality control standards are met Guide the production team about the quality control issues to enhance the quality of the product Monitor customer satisfaction levels Monitor the production phase at various levels DATES FROM AUGUST 1997– TO MARCH 1998 PERSONNEL STAFF AND OFFICE CLERK, LINGNAM ENTERPRISES INCORPORATED. TOMAS MAPUA ST. STA. CRUZ MANILA PHILIPPINES- RESTAURANT BUSINESS • • • • • • • • • Performs clerical duties including typing, filing, and completion of simple forms. Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment. Answers phones, directs calls to appropriate individuals, and prepares messages. Copies, sorts, and files records related to office activities, business transactions, and other matters. Prepares letters, memos, forms, and reports according to written or verbal instructions. Sorts incoming mail and delivers to appropriate department or individual, processes outgoing mail. Maintains filing systems either manually or electronically. Manages calendars and schedules appointments. Performs other related duties as assigned. DATES FROM MARCH 1995– TO AUGUST 1995 TELEPHONE OPERATOR, CHERRY LODGE APARTELLE • • • • • • Switchboard operating Receives incoming and outgoing calls Faxing messages both local and international Entertains and attends the needs of the clients Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls. Offer special assistance to persons such as those who are unable to dial or who are in emergency situations. 4 DATES FROM MAY 1994– TO DECEMBER 1994 SECRETARY, SUN LIFE ASSURANCE COMPANY OF CANADA • • • • • • • • Answering calls, taking messages and handling correspondence Maintaining diaries and arranging appointments Typing, preparing, and collating reports Filing Organizing and servicing meetings (producing agendas and taking minutes) Managing databases Prioritizing workloads Implementing new procedures and administrative systems DATES FROM MARCH 1993– TO MARCH 1994 SERVICE CREW, KENTUCKY FRIED CHICKEN MA. OROSA BRANCH AND HARRISON PLAZA BRANCH • • • • • Maintained positive attitude and resolved customer complaints promptly and professionally Took initiative to find extra tasks when scheduled duties were completed Cross-trained new crew members Assisted management with inventory control and stock ordering POS cashiering< dispatching, packing, and cleaning EDUCATION- PRIMARY AND SECONDARY, NAVOTAS NATIONAL HIGH SCHOOL SKILLS • • • • • • • • • • Organization Decision making Teamwork Skills Adaptability Customer Service Communication Problem Solving Empathy Management Computer Literate TRAININGS AND SEMINARS Trainings Conducted in work CRSC/P&G Liquids Department and Personal Care and Cleansing Department/ Malabon and Cabuyao Plant - Good Manufacturing Standards On Board Training Training in On-line Inspection 5 - Training in Processing Operations Analytical Method (EM 11194) Quality Incident Investigation Process Control Standard Operating Procedure Packing Operations TAMU Training Statistical Control on Weights Orientation on Company Profile Quality Assurance Key Elements Training (Such as ISO) SAP Training done in P&G Cabuyao Laguna Philippines - Review on SOP, FIFO and warehousing Fundamentals of Microbiology 101/102- Goods Receipt in RM/PM 261/262- Goods Confirmation in Finished Goods 351/352- Goods Transfer Personal Care and Cleansing Department Category Training done in P&G Plant at Cabuyao Laguna Philippines - Moisture Oven Volatile Method Bar Feel training Odor Grading APJ-225 Bar Appearance ITBC – Bar weight FPS 2-0027 Package Appearance Willing to provide employer references. 6
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