Good day! Im Jackie, 28 y/o. Worked as a customer service representative for 2 years for a well known beauty product and 1 year as a technical support for a telco account in the US.Technical Support representative adept at resolving complex product issues. Critical thinker who addresses customer and technical support issues quickly and who consistently exceeds performance standards. Level-headed and calm in stressful situation with well-developed people skills. Giving excellent service to the customer as well as with the clients is a must for me.