JACQUELINE M.
REDONDO
VIRTUAL ASSISTANT
PROFILE
EXPERIENCE-ONLINE JOBS
Hard-working and self-motivated
Virtual Assistant for almost 2 years.
Worked remote efficiently providing
Administrative Tasks and internet
Research. Work independently
meeting quick turn-around times
and deadlines. Searching for a
company with Clients driven to help
their employees succeed and
improve.
Hadfield Education Ltd. , Virtual Assistant
CONTACT
MAY 2020 - JULY 2020 / FULL TIME
--@JackieRedondo2025
@jacqueline-mariano
@redondojacqueline
TOOLS
Slack
Skype, Zoom
Team Viewer
Zoho CRM
Data Miner
Snovio.io
Email Bulk Checker
MS Word, Excel, Google Docs
and Spreadsheet.
Linkedin Sales Navigator
Google Calendar
MAR 2019 - PRESENT / PART TIME
Internet Research - search for every new job
on a daily basis/ Tes. com, Research various
UK Shools for contact information.
Data Entry - Google spreadsheet , Zoho CRM
Email Management - sending emails on
Zoho CRM
Updating Jobs in Zoho CRM
CXO Insights plc, Virtual Assistant
Helped in managing a team virtually using,
skype, zoom and email correspondence.
Lead generation - Linkedin Sales Nav
Data entry - Google Spreadsheet
Organized e-mail contacts
Checked and responded to emails and
messages on Linkedin.
Scheduled meetings and Discussion for
Participants and facilitate time management
Calendar Management
Provided administrative and organizational
support as needed
Assisted with planning for Virtual CXO
Discussions
Upwork, Virtual Assistant
FEB 2019 - AUG 2019
Scraping data using data miner
Upload the data into a spreadsheet
Cleanse the data dates to specific format
and information
Finding and adding the correct contact
details First, Last name, email.
Google spreadsheet,
Sending emails in Zoho CRM
EXPERIENCEOFFICE BASED JOBS
Berris Cuisine,
Administration Staff
AUGUST 2014 - 2015 / FULL TIME
Organizing the accounts payable and
receivables.
Preparing weekly checks for suppliers.
Encoding of incoming and outgoing
sales transactions.
Prepared documents in Word and Excel.
Created files, reports and records while
maintaining confidentiality
EPERformax Contact Centers & BPO,
Domestic Directory Agent
JANUARY - MARCH 2008 / FULL TIME
Handled International outbound calls.
Responded to customer requests via
telephone and email.
Answered average of 50-70 calls per day,
addressing customer inquiries, solving
problems and providing directory
information.
Ebarra Benguet Inc.
Admin Assistant
APRIL - AUGUST 2005 / FULL TIME
Assisted in releasing of checks. Encoding
of incoming and outgoing sale
transactions.
handling incoming and outgoing mail
and faxes.
Performed general administrative duties.
Developed record keeping systems for
employee records and company
documents to optimize operations and
reduce project lags.
Prepared documents in Word and Excel.
Created files, reports and records while
maintaining confidentiality.
All Asia Customer Services Inc.
Customer Service Representative
NOVERMBER 2004 -2005 / FULL TIME
Applied highly effective customer service
skills while properly engaging and
presenting solutions to customers.
Delivered exceptional customer service
to every customer by leveraging
extensive knowledge of products
Ensured superior customer experience
by addressing customer concerns,
demonstrating empathy and resolving
problems swiftly.
EDUCATION
University of Perpetual Help Rizal - Calamba
1999 - JAN 2002
B.S. Computer Science
CERTIFICATES
SOCIAL MEDIA MASTERCLASS
- Skill Success.com
- May 6, 2019
SKILLS
VA - SKILLS
Flexible Administrative Skills
Internet Research
Intermediate knowledge in MS Word, Excel,
Google Docs and Spreadsheet.
Basic Accounting, Bookkeeping and
Inventory.
Data Web Scraping
Email Management
Calendar Management
CUSTOMER SERVICE
Email, Chat Communincation
Emphatic Ability
Excellent Communication Skills
Time Management and Flexibility
Computer Proficient.
SKILLS
INTERNET SPEED
PC SYSTEM SPECIFICATION
