Jacqueline Mae Mape

CSR at FIS Global - the one assist customers with their declined credit cards (Master/ Visa), helping with their disputes and increasing or decreasing their credit limit.
Accenture - Business Process Delivery Associate for 3 years - under Sales Fulfillment Department my job is to handle B2B Email negotiating with another retailer in regards to our Won in Error and Lost in Error customers. Also, we are offering or selling job orders to our customers for solar panels and rebate for their Electricity and Gas product. At the same time, doing Admin Task as we need to send a report on shore and monitoring the task flow.
Google - contractual as a P2P Helpdesk, checking and investigating the status of the invoice of our clients.