JACQUELINE S. RAMOS - LUNAS
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CAREER SUMMARY
Jacqueline is a Certified ISTQB foundation tester and a Senior Test Analyst with 11 year experience on various industries
including CRM Salesforce, Interactive Voice Response, SAP, Mobile Applications, Plant Asset Management, Video on Demand,
Data Warehouse, and web based client project domains.
She is a Test Lead that coordinates and monitors overall testing progress of CRM project, Intelligent Voice Response
application, Data Warehouse and Localization projects. She has been involved in different stages for testing phases from Test
Planning and Strategy, Requirements Analysis, Functional testing, Systems and Integration Testing, Regression Testing, which
covers both front end and backend testing, facilitates User Acceptance testing, and Production Verification testing.
Furthermore she has done automation scripting for 2 years utilising Eclipse for Perl languages.
EM PL O YM EN T HI S TO RY
Senior Test Analyst
Planit Software Testing
New Zealand
March 2015 – present
Client Engagements:
Genesis Energy
Mar 2016 – present
Fonterra Cooperative Group Limited
Feb - March 2016
Livestock Improvement Corporation
Main Responsibilities:
Sept 2014 – July 2015
Senior Software Quality Assurance
Sea Change International
Philippines
July 2010 to July 2014
Squad Test Lead of CRM - Salesforce project
Test Lead of Windows 10 Upgrade project
Test Lead for CIC (Customer Interaction Centre) Enhancement for EOL (Energy
online) - Interactive Voice Response project
Coordinates and manage overall progress of testing phase of the projects
Review user stories and requirements documents created by Business Analyst
Draft and execute test scripts during Functional, Integration, Regression, UAT
and Production Verification testing
Manage the JIRA Kanban board for all the defects and user stories.
Lead and mentor test analysts on their testing tasks and assignments
Manage UAT testing of the Business
Draft Test Plan during start of each sprint and Test Summary Report after each
sprint and completion of the project
SAP testing involves test data preparation and test execution in SAP GTS (Global
Trade Services), SAP ECC (ERP Central Component) and APQ (Advanced Planner and
Optimizer) environment which verify the Contract and Sales Order generated by the
system.
Worked in an Agile Software Development environment.
Main Responsibilities:
Test Lead of Axiom/Adrenalin DataWareHouse
Monitor overall testing progress of the project
Create test cases for the SPR (Software Product Request) that will be delivered at the
end of the sprint.
Setup environment to be used during functional testing
Execute functional testing of the SPRs
Log issues (JIRA) found during functional testing
Execute Regression Testing and PCR package verification
Assign test activities to the members of the team and monitor the overall progress of
the sprint.
Create Test Plan and Test Report at the end of the sprint.
Release the product to Integration team or to Client Acceptance testing.
Attend and conduct Sprint Demo and Retrospective where QA presents a
demonstration to the project manager of the SPRs that were resolved, verified and
closed during the sprint.
Part of the Automation-Regression team of Adrenalin Project
Automate and script test cases using Perl and jRuby language
Attend and conduct peer code review sessions
Worked in an Agile Software Development environment
JACQUELINE S. RAMOS - LUNAS
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Intermediate Software Test Engineer
Emerson Process Management
Philippines
May 2007 to June 2010
Main Responsibilities:
Test Lead for Field Communicator Localization project (Russian, German, Japanese
versions)
Draft Software Verification Plan (SVP) that defines the purpose, scope, goal of the
specific software product that will be verified and validated during the project.
Monitor the overall progress of the project.
Coordinate the US and Local Area Office (LAO) for the current status of the
Localization projects and provides them the resources and overview knowledge of
the product.
Draft and revise software verification test procedure (SVT) based on software
requirements specification (SRS) with reliable test setups and test conditions to
evaluate the product to be released.
Assign SVTs that needs to be executed among test engineers who are involved on
the project including LAOs.
Perform software tests and system tests that includes ad-hoc, acceptance, beta,
functional, install/uninstall and regression.
Log issues into a defect-tracking system (Rational ClearQuest) including how these
issues can be reproduced and the expected behaviour.
Evaluate the submitted issues by the test engineers and determine if it needs to be
resolved by the LAO translators or software developers in Eden Prairie.
Part of the Training Development Team that conducts training for the newly hired
test engineers regarding procedures to follow in document controls, estimations and
configuration management.
Junior Software Test Engineer
Main Responsibilities:
Azeus Systems
Philippines Inc (CMM Level 5)
Philippines
March 2006 to April 2007
Execute black box testing.
Execute unit test where the quality assurance of the functional, logical, user
interface, usability requirements are followed according to the given functional and
program specifications of the software.
Execute regression testing where re-run of unit test is being made to verify software
changes based on the reported bugs, user request changes and comments.
Execute system testing where system flows between modules are being verified.
Draft unit and system test plan where step by step procedural test cases and
expected results are defined.
S KI LL S E T S
Tools:
Programming Languages:
Operating Systems:
Salesforce CRM
Gentrack CRM
Perl scripts
jRuby
SQL Queries
SOAP UI
SAP (CRM, ECC, GTS, APO)
Automation Scripting using Perl
Eclipse
Microsoft SQL Server Management
Studio
HP ALM (Application Lifecycle
Management)
VMWare
JIRA
Rally Software for Agile Development
Rational ClearQuest
SharePoint
Microsoft Visual SourceSafe
Linux
Windows OS
Foreign OS
Windows MUI (Multilingual User Interface)
Virtual Machine Images
IOS
JACQUELINE S. RAMOS - LUNAS
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QU A LI FI C AT IO NS
PR OF E S SI ON A L E DU C AT I ON
Ch ar a cter Re fer en c e
ISTQB Foundation Certified Tester
Auckland, New Zealand,
May 2015
University of Santo Tomas
Bachelor of Science in Electronics and Communications Engineering
Espana, Manila
June 2000 – March 2005
ISTQB Certified Tester Foundation Level Online Training
Planit Software Testing, Hamilton, New Zealand (May 2015)
Certified Agile Essentials Training
Planit Software Testing, Auckland, New Zealand (April 2015)
Adrenalin Project USA Training
Seachange International Headquarters, Acton Massachusetts, USA
April 2011 – June 2011
JRuby Programming
Seachange Philippines Corporation, Philippines
Nov 2011 – Dec 2011
Introduction to Perl Scripting
Seachange Philippines Corporation, Philippines
July 2011 – Aug 2011
Introduction – Software/Systems Testing Principles and Structured Test Design
Techniques
SQME Professionals, Inc., Philippines (January 2008)
Software Test Planning Software Test Case Design Approaches
Digileaf, Philippines (Nov 7-9 2007)
Program Logic Formulation Course
Meralco Foundation Institute, Philippines (Jan - Feb 2007)
Oracle Database: SQL Foundations Training
Azeus Systems Philippines Inc (March 2006)
Software Development and Life Cycle Training
Azeus Systems Philippines Inc (March 2006)
Available upon request
