Jacqueline Lim

Jacqueline Lim Mobile:- Email:- CAREER OBJECTIVE A detail-oriented individual with exceptional analytical, problem-solving, research and communication skills and more than ten years of experience in the industry looking to secure a position in a company where I can impart and enhance my knowledge and skills. EDUCATION Mar 2003 University of Santo Tomas | Bachelor of Science in Commerce major in Economics WORK EXPERIENCE August 2016-present Freelance Manager Clapboard Media Productions - Provide Functional Subject Matter Expertise. Anticipates customers’ needs. Gather synthesized detailed plans and business requirements Lead brainstorming sessions to gather requirements Apply analytical skills to rationalize change. Work on multiple projects with significant multi-tasking & high agile skills & manage projects to major milestones Develop project proposals and prepare presentations Communicate and coordinate project status Maintains social media accounts and handles queries and moderate chat channels. Prepares email proposals for prospective clients. Responsible for management and staff operations Serve as an Executive Assistant to the video production firm Jul 2010 - Aug 2016 (6 years 2 months) Content Analyst Thomson Reuters Corporation   Industry Banking / Financial Services   Specialization Banking/Financial Services   Role Analyst   Position Level Supervisor / 5 Years & Up Experienced Employee   Manage and prioritize day to day processing workloads for securities identification and researches information from available resources. Research, produce, edit and deliver in a timely manner all acquired qualitative and quantitative data for the covered market under tight deadlines. Communicates and liaises with colleagues and sources on data information and quality. Adheres to change control procedures, data operations standards and current data policies and procedures. Proactively identify and resolve data problems Processes and maintain data accurately and ensures that all expected data/securities are entered into the portfolio control system which will link the information to the Lipper database. Maximizes usage of available tools/support to verify content quality during operations. Securities Master File back up analyst which oversee feed monitoring success, manage data changes, research and resolve data discrepancies and inquiries, makes recommendations for improved database function, maintenance and content enhancements, successfully integrated the use of SQL in performing SMF tasks. Maintains/upgrades EMAXX (fixed income database)     Jun 2008 - May 2009 (1 year) Research Analyst Pacific Strategies and Assessments   Industry Security / Law Enforcement   Specialization Human Resources   Role Others   Position Level 1-4 Years Experienced Employee   Assessments of client's profile Verification of candidate's provided information Full reputational profiling Educational, Criminal, Financial and Civil litigation checks Conducts HR verification and Education verification Responsible for building the graduation list database Works on ad hoc projects Nov 2004 - Jun 2008 (3 years 8 months) Manager / OIC 'D Green Room   Industry Computer / Information Technology (Hardware)   Specialization IT/Computer - Hardware   Role Others   Position Level Assistant Manager / Manager   Responsible for the conception of the business Responsible for the assembly of the work stations and main computer Does the accounting and inventory Assist customers with their queries and concerns Troubleshoots computer / network-related issues Responsible for the over-all day-to-day operation of the business       Aug 2004 - Dec 2004 (5 months) Research Analyst The Thomson (Philippines) Corporation   Industry R&D   Specialization Finance - Corporate Finance/Investment/Merchant Banking   Role Funds Management/Investment   Position Level Fresh Grad / < 1 Year Experienced Employee   Process and analyzes daily US Municipal Bond transaction to ensure eligibility of information recorded in the database. Monitor and update transactions daily to enrich the database and to guarantee quality and timeliness of information provided Complete data improvement projects to make availbale constant database enhancements       Dec 2003 - Jun 2004 (7 months) Technical Care Customer Representative Convergys   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Fresh Grad / < 1 Year Experienced Employee   Troubleshoots all DSL, Email and connectivity issues by clients Properly escalates to tier 2 all special technical case Encodes customers information and other documentation in Vantive database AWARDS RECEIVED Thomson Reuters • One of the top Performers for Lipper SID for 2011 and for Q1 of 2012 • Silver Award for Top Performer Convergys • Awarded by the head company in Cincinatti, Ohio for garnering the highest POSE score in the whole center *received 8 "PAT ON THE BACK" from clients for outstanding dsl troubleshooting & customer service skills *received 3 commendations from clients for excellent troubleshooting & service rendered *Character reference available upon request.