Jacob Ngila

Jacob Ngila

$18/hr
Remote Credit & Collections Specialist focused on debt recovery, automation, and customer retention.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Nairobi, Nairobi, Kenya
Experience:
7 years
About

Hi, I’m Jacob Ngila — a remote credit and collections specialist with 6+ years helping businesses recover revenue and keep their cash flow healthy. I’ve helped teams recover over $1M in outstanding debt by using data analytics, smart automation, and strong customer relationships to get results faster and more efficiently.

I’m all about clear communication, reliable follow-through, and performance you can measure. Whether it’s handling tough accounts, improving collection workflows, or building systems that prevent delinquencies, I bring both the tech skills and people skills to get it done.

If you’re looking for someone who can take ownership, work independently, and deliver real results remotely, I’m ready to jump in and help.

Skills
  • Debt collection
  • Financial assessment
  • Proficient in Helpdesk tools
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.