I am a highly motivated Project Manager and Customer Support Specialist with proven experience in remote team coordination, project execution, and customer success. Skilled in Trello, Asana, Jira, Google Workspace, Zendesk, Freshdesk, HubSpot, and Salesforce, I excel at workflow optimization, task prioritization, process improvement, and performance tracking. My expertise spans conflict resolution, escalation management, onboarding, documentation, and reporting, ensuring projects run on time, within scope, and with high customer satisfaction. Detail-oriented, adaptable, and results-driven, I combine strong communication, leadership, and problem-solving skills to drive team productivity, operational efficiency, and client retention.