JACKTON M CHETAMBE
REMOTE VIRTUAL ASSISTANT
PROFESSIONAL SUMMARY
Highly motivated Remote Virtual Assistant with 3+ years of proven experience supporting
entrepreneurs and executives across the US and Europe. Demonstrated expertise in inbox
management, calendar coordination, research, and travel arrangements while maintaining
operational excellence. Strong track record of protecting clients' time and energy through
efficient systems and proactive support. Exceptional problem-solving abilities with a focus on
delivering high-agency solutions that drive business success.
CORE COMPETENCIES
Executive Support Excellence:
•
•
•
•
•
•
Advanced Inbox and Email Management Systems
Strategic Calendar Management and Time Protection
Comprehensive Travel Planning and Coordination
In-depth Research and Competitive Analysis
Task Management and Priority Coordination
Confidential Information Handling
Technical Proficiencies:
•
•
•
•
•
•
Productivity Tools: Google Workspace, Microsoft Office Suite, Outlook
Calendar Systems: Google Calendar, Outlook Calendar, Calendly
Communication: Slack, Zoom, Microsoft Teams, WhatsApp Business
Project Management: Trello, Asana, ClickUp, Monday.com
Research Tools: Advanced internet research, competitive analysis
AI Tools: Ready to learn and implement emerging AI/LLM technologies
PROFESSIONAL EXPERIENCE
Senior Remote Executive Assistant
Micro.ai | 2022 - Present
•
•
•
Provide comprehensive executive support to C-level executives managing complex
AI/ML projects and international operations
Implement sophisticated inbox management systems, processing 500+ emails weekly
with 98.5% accuracy and response efficiency
Coordinate executive calendars across multiple time zones (US, Europe, Africa),
optimizing time allocation and protecting focus periods
•
•
•
Conduct thorough competitive analysis and market research, delivering detailed reports
that inform strategic business decisions
Manage complex international travel arrangements including visa coordination,
accommodation booking, and itinerary optimization
Collaborate with cross-functional teams to ensure seamless project coordination and
communication flow
Freelance Virtual Assistant & Executive Support Specialist
Multiple Platforms (Upwork, Fiverr, Specialized VA Platforms) | 2020 - Present
•
•
•
•
•
•
Delivered premium virtual assistant services to 100+ entrepreneurs and business owners
across US, Europe, and global markets
Maintained exceptional 4.9/5 client satisfaction rating through proactive support and
operational excellence
Specialized in high-touch executive support including calendar management, email
organization, and research projects
Successfully managed confidential business information and personal scheduling for
high-profile clients
Demonstrated high agency by identifying problems before they occur and implementing
solutions independently
Coordinated complex travel itineraries, business meetings, and personal appointments
across different time zones
Executive Training Specialist & Operations Coordinator
eMobilis Technology Training Institute | February 2024 - Present
•
•
•
•
•
Design and coordinate comprehensive training programs, managing logistics for 200+
professionals
Implement efficient scheduling systems and coordinate multi-stakeholder calendar
management
Conduct detailed research on industry trends and training methodologies to inform
program development
Achieve 35% improvement in operational efficiency through systematic process
optimization
Manage executive communications and coordinate between international training
partners
Founder & Operations Director
JC Digital Hub | 2025 - Present
•
•
•
Established and manage full-service virtual assistant company specializing in executive
support
Develop strategic operational systems for client onboarding, task management, and
service delivery
Build and lead remote team of virtual assistants, ensuring consistent service quality and
client satisfaction
•
Implement scalable systems for inbox management, calendar coordination, and research
services
EDUCATION
Diploma in Land Survey
The Eldoret National Polytechnic | January 2023 - November 2025 (Expected)
•
•
•
Developed exceptional attention to detail and precision essential for executive-level
support
Enhanced analytical and problem-solving skills through technical coursework and
practical applications
Strengthened project coordination and systematic approach to complex task management
Diploma in Public Administration & Governance
Northwestern Christian University | January 2021 - November 2023
•
•
•
Acquired advanced organizational and administrative skills essential for executive
support
Developed strong communication and stakeholder management capabilities
Enhanced understanding of business operations and strategic coordination
TECHNICAL SKILLS
Executive Support Systems:
•
•
•
•
Email Management: Advanced filtering, priority systems, response templates, follow-up
tracking
Calendar Management: Multi-timezone coordination, meeting optimization, conflict
resolution
Travel Coordination: International booking, visa assistance, itinerary management,
expense tracking
Research & Analysis: Competitive intelligence, market research, detailed reporting, data
synthesis
Productivity & Communication Tools:
•
•
•
•
Google Workspace: Gmail (Advanced), Calendar, Docs, Sheets, Drive
Microsoft Office: Outlook (Expert), Word, Excel, PowerPoint, Teams
Project Management: Trello, Asana, ClickUp, Notion, Monday.com
Communication: Slack, Zoom, Microsoft Teams, WhatsApp Business, Skype
Specialized Capabilities:
•
•
•
•
•
Problem-Solving: Proactive issue identification and resolution
Time Management: Priority optimization and schedule protection
Confidentiality: Secure handling of sensitive business and personal information
Multi-tasking: Efficient management of multiple priorities and urgent requests
AI Integration: Ready to learn and implement cutting-edge AI productivity tools
KEY ACHIEVEMENTS
Operational Excellence:
•
•
•
•
Quality Performance: Maintained 98.5% accuracy rate across all executive support
tasks
Client Satisfaction: Achieved 4.9/5 rating across platforms with 100+ completed
projects
Time Zone Management: Successfully supported executives across US, Europe, and
Africa simultaneously
Problem Resolution: Implemented proactive systems reducing client emergency
requests by 60%
Impact & Results:
•
•
•
•
Executive Efficiency: Helped clients reclaim average of 15 hours per week through
systematic support
Travel Optimization: Managed 50+ complex international trips with zero booking errors
or missed connections
Research Excellence: Delivered 200+ detailed research reports informing critical
business decisions
Team Leadership: Trained and mentored 200+ professionals in virtual assistant best
practices
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
•
•
•
•
Advanced Executive Assistant Certification | 2024
Time Management and Productivity Specialist | 2025
International Business Communication | 2024
Data Privacy and Confidentiality Training | 2023
AWARDS & RECOGNITION
•
•
•
Youth of the Year Award 2024 | Ministry of Labor and Social Protection
Outstanding Service Excellence | Micro.ai (2023)
Top Rated Virtual Assistant | Multiple Freelance Platforms -)
LANGUAGES & COMMUNICATION
•
•
•
English: Fluent (C2 Level) - Written and Verbal
Swahili: Native - Written and Spoken
Cross-Cultural Communication: Extensive experience with US and European business
culture
TESTIMONIALS
"Jackton transformed my daily operations. His proactive approach and attention to detail gave
me back 20 hours per week to focus on strategic initiatives." - Tech Startup Founder, San
Francisco
"Exceptional research capabilities and communication skills. Jackton consistently delivers
beyond expectations." - Management Consultant, London
REFERENCES
Professional references and detailed work samples available upon request
COMMITMENT TO EXCELLENCE Dedicated to providing world-class virtual assistant
services that empower entrepreneurs to focus on what matters most - growing their businesses
and achieving their vision. Ready to bring operational excellence, high agency, and proactive
support to ambitious founders.
