Jackson Wery
Personal Details
Mobile
Email
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Summary
Organized, dependable, dedicated, and multilingual worker with an eye for detail and ability
to perform under pressure. 4 years of successful administrative and leadership experience
and 7 years of customer service experience.
Skills & Abilities
IT Skills
- Microsoft Word & Office
- Microsoft Excel
- HTML Formatting
- WordPress & Social Media
Leadership Skills
- Conflict Resolution
- Problem Solving
- Project Management
- Meetings & Presentations
Other Skills
- Administrative Support
- Types 100 WPM
- Writing, Editing, Blogging, & SEO
Education
Education
2012 - 2017
Bachelor of Arts (German)
University of Wisconsin-Milwaukee
Coursework pertaining to German culture including art, history, politics, &
linguistics. Extensive work transcribing & translating primary source
historical documents, including local Milwaukee historical content.
Student Involvement/Volunteer Experience
2014 - 2017
President – UWM Strategic Game Club
2012 - 2017
Member – UWM Chinese Language & Culture Club
2013 - 2017
Member – UWM German Language & Culture Club
2018 - Present Registry Chairman – IFGS Milwaukee Chapter
Work Experience
Held Positions
November
Staff Writer
2018 - Present Independent Contractor (TechRaptor)
Skills & Achievements: Investigative reporting, AP-style content writing,
editing, proofreading, Google Analytics, WordPress, and Yoast SEO
optimization.
Third most-read article November 2018.
Most-read article December 2018.
August 2017 - Transcriber
Present
Independent Contractor (Crowdsurf)
Skills & Achievements: Maintained perfect 1000 Transcription Score for
over seven consecutive months (CrowdSurf grading metric).
Upheld industry standards of privacy, ethics, and confidentiality.
June 2017 –
Customer Service Representative
February 2018 Pizza Shuttle
Skills & Achievements: Solved concerns of challenging customers,
improving client retention and gaining repeat customers.
Tested new Point of Sale system software to ensure smooth user
experience.
May 2010 –
Line Cook & Dishwasher
August 2016 Wanda Jean’s
Skills & Achievements: Ensured compliance of safety and sanitation
regulations.
Built positive client relations, ensuring repeat business.
Consistently served quality product 25% faster than projected time.
