Jacklyn Rose D. Cabantog
Email:-
Objective
Summary of
Qualifications
Employment
History
Mobile:-
To join an organization that will allow personal growth and career development.
Customer Service oriented individual, willing to take any challenge required for obtaining a job.
More than twelve years experience in the field of Office Administration and Secretarial work.
Four years extensive Sales and Marketing experience.
Creative, smart, resourceful, a fast learner, and a good team player that can withstand pressure.
Excellent interpersonal, verbal and written Communication Skills.
More than nine years working with Multi-National Companies.
Flexible and can adapt to a multi-cultural working environment.
Virtual Team Assistant – GSG Sustainability
MicroSourcing Philippines, Inc. (Norman Disney & Young)
July 2017 to current
Reporting to the Admin Manager and Manila Office Manager, with tasks assigned primarily
by the Virtual Team Leader, will provide Administrative Support to Specific Discipline.
To ensure all deadlines are met in an efficient manner that will also assist coordinating
and prioritizing the work load.
Office Admin Tasks – booking of all flights and accommodation (international & domestic)
Project Initiation and job start including set up of fee proposal letter and enter in Vision
Maintenance of project reviews in Framemaker
Updating of CVs in Framemaker
Booking of all training courses and sending out feedback forms for trainings attended
Completing Audit plan on projects align with forecasting
Add Financials in Vision
Update and Maintain Project Delivery checklist
Account Task – Credit card reconciliation and update in Vision as requested
Personal expenses reconciliation and input into Vision as requeste
Executive Assistant to Managing Director
Ove Arup & Partners HK Ltd. (Philippine Branch)
April 2016 to current
Personal Assistant to Group Leader, Operations Manager and Business Development.
Assisting Directors within the company.
Assisting visitors to the Group to include the Global Chairman and Regional Chairman
and COO, Directors and Board Members.
Successfully arranging events for large board meetings to dinners.
Arranging for exhibition participation, including graphics, marketing brochures
and collaterals.
Representing the company in meeting and greeting clients, answering queries and
directing enquiries to appropriate members.
Collating contacts, sending thank you notes and arranging follow up meetings for
the Group Leader and Operations Manager.
Handle advertising with various magazines, co-coordinating with the HK
Marketing & Communications Team, arranging graphics and text, liaising with sales
team from various magazine, negotiating cost of advertising.
Assist in utilizing budgets for marketing, arranging client events.
Assist in organizing staff functions.
Handle management of the Manila Office Library, receiving and making an
inventory of capability statements, brochures, journals, magazines and the
like and coordinating with HK Marketing & Communications in request for additional
copies. Also coordinates with HK M&C in the preparation of new brochures and
capability statements.
Organize extensive travel arrangements including flight, hotel bookings,
travel insurance and visa applications for clients.
Executive Assistant to CEO
EMAPTA Versatile Services, Inc.
April 2015 to February 22, 2016
Reason for leaving: Career Advancement
Completes a broad variety of administrative tasks for the President & CEO including
managing an extremely active calendar of appointments, composing and preparing
correspondences (i.e. email, memo, etc) that is sometimes confidential, arranging complex
and detailed travel plans, itineraries and agendas.
Plans, coordinates and ensures the President & CEO's schedule is followed and respected.
Communicates directly, and on behalf of the President & CEO, with clients, staff and
managers
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the
President & CEO, including those of a sensitive or confidential nature. Determines
appropriate course of action, referral, or response.
Provides a bridge for smooth communication between the President & CEO's office and
internal departments.
Works closely and effectively with the President & CEO to keep him well informed of
upcoming commitments and responsibilities, following up appropriately
Manages a variety of special projects for the President.
Successfully completes critical aspects of deliverables with a hands-on approach, including
drafting acknowledgement letters/emails, personal correspondence, and other tasks that
facilitate the President & CEO's ability to effectively lead the company.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through
on projects to successful completion, often with deadline pressures.
Assists in coordinating the agenda of senior management team meetings and off-sites, and all
staff meetings.
Assists the President & CEO, BDMs and Account Managers in Account Management and
Business Development works.
Managing and updating the President & CEO's LinkedIn profile, EO Philippines profile and
other social media accounts.
Facilities and Office Management
Site management including new office site acquisition - investigating availability and
suitability of options for new premises.
Directing, coordinating and planning essential central services such as reception, security,
housekeeping and maintenance.
Planning best allocation and utilization of space and resources for new buildings, or
reorganizing current premises.
Coordination with landlords, building administration, suppliers and contractors in regard to
building concerns and office constructions - preparing documents to put out tenders for
contractors; project management and supervising and coordinating work of contractors.
Management of services and processes that support the core business - ensure that the
company has the most suitable working environment for its employees and their activities.
Works with Procurement and manages office and equipment supplies requests.
Executive Assistant to VP
Manulife Philippines- Contractual Employment
December 2014 to March 23, 2015
Reason for leaving: End of Contract
Prepare and edit correspondence, communications, presentations and other documents
Design and maintain databases
File and retrieve documents and reference materials
Conduct research, collect and analyze data to prepare reports and documents
Manage and maintain executives' schedules, appointments and travel arrangements
Arrange and co-ordinate meetings and events
Record, transcribe and distribute minutes of meetings
Monitor, screen, respond to and distribute incoming communications
Answer and manage incoming calls
Receive and interact with incoming visitors
Liaise with internal staff at all levels
Interact with external clients
Co-ordinate project-based work
review operating practices and implement improvements where necessary
supervise, coach and train lower level staff
Assistant Sales & Marketing Manager
LONG WIN AIRCONDITION & ENGINEERING PTE LTD, SINGAPORE
July 30, 2013 to January 29,2014
Reason for leaving: End of Contract
Acts as Secretary/ Personal Assistant to Marketing Director
Responsible for maximizing growth in sales, profits and customer base for Contract/Adhoc
Customers
Develop and expand sales activities reports.
Create/ Process Purchase Orders, Delivery Orders, Quotations and Invoices.
Data Entry for all documents.
Plan and organize towards achieving targets for the department and greater objectives for
the organization at large.
Execute business plans, follow the business unit policy and maintain smooth task
procedure for overall task integrations
Provide sales information and market trends
Conduct product promotion with distributors
Conceptualize and implement effective campaigns to achieve target sales quota.
Manage inquiries from customers, distributors or through company's website
Provide full spectrum of secretarial support to senior management
Booking of extensive travel arrangements and hotel accommodations for Senior
Management
Handle all Visa applications for Managing Directors
Coordinate documents and presentation preparation and compilation
Maintain confidentiality of information
Assist in preparation of business correspondences or presentation slides
Filing and keeping of documents
Keeping records of employees' claims and expenses
Screening of phone calls for the Marketing Director
Responsible in the full spectrum of Sales and Marketing in lieu of the Manager
Keeping track of all office equipment and liaise with external vendors or contractors
Dealing with daily incoming email and correspondence on behalf of top management
including printing of important emails and highlighting items that requires immediate
attention
Calendar Management
Other ad hoc duties
Senior Assistant/ Virtual Executive Assistant
ACCENTURE, Inc. Manila
Employment Status: Permanent
January 2010- April 30, 2013
Reason for leaving: Career Advancement
Executive Assistant to Managing Directors based in Australia and Singapore with different
nationalities from Indian to German, etc.
Organize extensive travel arrangements including flight, hotel bookings, travel insurance and
visa applications.
Scheduling and coordinating meetings and appointment with clients and project
Members. (Diary Management)
Attend to inbound calls from clients and external vendors.
Monitor deadlines of projects and submissions and ensure deadlines are met.
Taking meeting minutes, handling of incoming emails, faxes and letters. Creating power point
presentations for meetings.
Handles all personal requests like research, ordering gifts, mailing courier of documents and
packages, etc.
Update/ File Expense claim for Managing Director.
Attends staff meeting on behalf of Managing Director.
Keeping up to date on company policies for Managing Director.
Conduct Market research and help on making business decisions for Managing Director.
Monitor and upload files in SharePoint site for the team in lieu for the Team Supervisor.
Assist in managing Periodic Access Review.
Ad hoc duties as a Team Asset Custodian/Coordinator for ISO certification.
Personal Assistant/Sales Executive
Advanced Studies and Training Centre, Dubai
February 2007- October 2009
Reason for leaving: End of Contract
Greets guest and serve snacks/coffee.
Received incoming calls and conduct outbound sales calls.
Send out emails and faxes to Clients
Provide customer support and telemarketing initiatives through phone
Flight and hotel bookings for Trainers and clients.
Handle all business correspondents, forms and collection for the organization
Build good business relations with all clients and customers
Ensures action of training plans, business plans for the success of all trainings
Preparing and creating training materials.
Any ad hoc duties assigned by my Managing Director.
Customer Service/ Telesales Executive
DotBiz Marketing FZ LLC, Dubai Media City
October 2006- January 2007
Reason for leaving: End of Contract
Doing outbound calls in the UAE and GCC
Answering queries and informing customers of services of the product
Updating the client database before the deadline using MS Excel
Assign in a project for Federal Express and Microsoft Gulf.
Responsible for the data encoding of details in the client database
Receptionist/ Secretary
Body & Soul Health Club, Al Qusais
August 2006-September 2006
Reason for leaving: End of Contract
Responsible for greeting guest & assisting their needs, interacts with various nationalities
Answering queries and informing customers of services of the facilities
Encoding/ Typing & other clerical works.
Telemarketing Sales Representative
Employment status: Contractual
ICT, Marketing Services(ISO 9001)
December 2005- May 2006
Reason for leaving: End of Contract
Responsible for Doing outbound calls in the U.S
Answering queries and informing customers of services of the product
Trained to make a sale and ensure that the clients understand the benefits of the credit card.
HR Administrative Assistant / Training Coordinator
Equicom Systems Management, Inc.
January 2004- December 2005
Receiving guests politely, answer questions and directing them to the proper individual
Acts as an operator in answering company trunk line and connecting calls
Educational
Attainment
Personal details
Co-coordinated sending mails, shipping documents and packages to other company’s or branches
local and overseas.
Organizing and maintaining office files and 201 files, Encoding/ Typing & other clerical works.
As Training Coordinator for the Knowledge Development team of the company. Performs the
following duties; contributes making the training plan, the one to pursue the execution of the
training plan, conducts orientation for new employees, conducts surveys, solves issues and
evaluated training needs of the employees.
Conduct Initial Interview for candidates for the companies Call Center and conduct their exam,
and forwarding to the Call Center Manager qualified candidates. Preparing job descriptions and
Hiring needs of the company
Handling sending of check payments and collection from clients, Updating inventory lists of the
company’s assets, Preparing invoices, expense sheets, checks and bank transfers, Handling petty
cash of the company as designated by the HR Manager
Directly reports to the HR Manager as a administrative assistant/ secretary (making travel
arrangements, weekly reports, PowerPoint presentations, managing the planner/ diary of the HR
Manager)
Provided all necessary forms, letters and information to all departments.
Making presentations and doing financial research for the Chief Operations Officer.
Polytechnic University of the Philippines
Skills
Reason for leaving: Career Advancement
Bachelor of Science in Industrial Psychology
Master in Educational Management, Major in Leadership Management – (All units completed,
to finish Thesis by 2017)
Advanced skills in MS Office Applications, e.g. Microsoft Outlook, MS Word, Excel, PowerPoint,
Siebel Application, Gold Mine CRM, BC business/accounting software and Typing skills of 80
WPM
Civil Status: Single
Religion: Roman Catholic
Expected salary: 48,000
Availability: 30 days’ Notice
