Jacklinemary Githinji
Virtual Assistant
Administrative Support | Customer Service | Organization & Scheduling
About Me
I am a highly organized and detail-oriented Virtual Assistant specializing in administrative
support and customer service. With experience in managing schedules, coordinating
communication, and maintaining efficient workflows, I help businesses save time and stay
productive.
Core Skills
• Email and Calendar Management
• Customer Service & Client Communication
• Data Entry & Database Management
• Document Preparation & Editing
• Social Media Assistance
• Task & Project Coordination (Asana, Trello, Google Workspace, Microsoft Office)
Sample Projects
1. Invoice Creation & Payment Tracking- Educational
Institution
Created and managed professional invoices using Intuit QuickBooks. Ensured timely
delivery to clients and tracked payments for accuracy and follow-up.
2. Excel Fee Balance Tracker – Educational Institution
Developed an Excel spreadsheet to track student fee balances, enabling the institution to
maintain clear records and follow up on outstanding amounts efficiently.
3. Inbox & Calendar Management – Executive Client
Streamlined email correspondence by categorizing and prioritizing incoming messages.
Scheduled and coordinated meetings across multiple time zones, ensuring optimal time
management.
4.Tools Used
Slack
Google Calendar
Let’s Work Together
📧-https://www.linkedin.com/in/jacklinemary-githinji-
🌍 Nairobi, Kenya
Trello
QuickBooks