Jacklinemary Githinji

Jacklinemary Githinji Virtual Assistant Administrative Support | Customer Service | Organization & Scheduling About Me I am a highly organized and detail-oriented Virtual Assistant specializing in administrative support and customer service. With experience in managing schedules, coordinating communication, and maintaining efficient workflows, I help businesses save time and stay productive. Core Skills • Email and Calendar Management • Customer Service & Client Communication • Data Entry & Database Management • Document Preparation & Editing • Social Media Assistance • Task & Project Coordination (Asana, Trello, Google Workspace, Microsoft Office) Sample Projects 1. Invoice Creation & Payment Tracking- Educational Institution Created and managed professional invoices using Intuit QuickBooks. Ensured timely delivery to clients and tracked payments for accuracy and follow-up. 2. Excel Fee Balance Tracker – Educational Institution Developed an Excel spreadsheet to track student fee balances, enabling the institution to maintain clear records and follow up on outstanding amounts efficiently. 3. Inbox & Calendar Management – Executive Client Streamlined email correspondence by categorizing and prioritizing incoming messages. Scheduled and coordinated meetings across multiple time zones, ensuring optimal time management. 4.Tools Used Slack Google Calendar Let’s Work Together 📧-https://www.linkedin.com/in/jacklinemary-githinji- 🌍 Nairobi, Kenya Trello QuickBooks