Jackline Oresha

ORESHA JACKLINE VIRTUAL ASSISTANT Nairobi, Kenya | - LinkedIn Profile |- 🔗 SUMMARY Result oriented virtual assistant for over 2+ years of experience providing top-notch support to clients. Proven track record of increasing productivity and efficiency by 30% through effective task management and technology integration. Highly skilled in email management, calendar organization, data entry, online research and customer service. Committed to delivering top-tier support in dynamic, fast-paced virtual environments. CORE COMPETENCIES ●​ Email & Calendar Management​ ●​ Data Entry & Document Preparation​ ●​ Customer & Client Support​ ●​ Communication & Relationship Management​ ●​ Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)​ ●​ Google Workspace (Gmail, Docs, Sheets, Drive)​ ●​ File Organization & Admin Support​ ●​ Internet Research​ ●​ Technical Support​ WORK EXPERIENCE Virtual Assistant - Freelance/Remote October 2024 - present ●​ Manage client inboxes and calendars, ensuring timely responses and scheduling efficiency​ ●​ Conduct online research and perform high-accuracy data entry (50+ WPM typing speed)​ ●​ Transcribe handwritten or audio content; convert files between PDF, Word, and other formats​ ●​ Maintain digital file organization and handle confidential information securely Administrative Assistant​ Lutta & Company Advocates – Nairobi ●​ Managed executive calendars, organized meetings, and coordinated logistics for legal professionals​ 1 ●​ Drafted and maintained documents, spreadsheets, and internal reports​ ●​ Acted as the primary point of contact for client and vendor communications​ ●​ Provided support for event planning and ensured smooth office operations​ ●​ Improved workflow efficiency through streamlined document management and inbox filtering​ EDUCATION ●​ Virtual Assistant certification - ALX Africa- 2024 ●​ Higher Diploma in Secretarial Management-2022 AVAILABILITY & CONTACT Available, [15–20 hours/week] | Time Zone: [GMT +3] Email:-WhatsApp: - 2