Jack Tamara Blessing

JACK BLESSING TAMARAMOMOEMI Address: Apo-Dutse, Apo, Abuja, FCT. | Phone: - E-mail:-| LinkedIn: Jack Blessing PROFESSIONAL SUMMARY: Dynamic and detail-oriented Travel Agent and Virtual Assistant with extensive experience in personalized travel planning and administrative support. Proficient in booking flights, accommodations, and tours while expertly managing travel itineraries for both leisure and corporate clients. Committed to delivering exceptional customer service tailored to individual needs. Additionally skilled in virtual assistant tasks, including email management, scheduling, booking, accounting, and customer support, ensuring smooth operations and high client satisfaction. Adept at multitasking in fast-paced environments, with a strong focus on efficiency and professionalism. CORE SKILLS: Effective Communication Microsoft Office Suite Google Workspace Bookkeeping and Accounting Proficient in Travel Booking Software (e.g., Sabre, Amadeus) Email Management Itinerary Management Calendar Scheduling Data Entry and Management Customer Support PROFESSIONAL EXPERIENCE: Travel Agent and Customer Support Officer Skyfirm Travel Limited / May 2024 – Present Personalized Travel Consultation: Engaged clients to create tailored travel packages and itineraries based on their preferences. Booking Coordination: Processed bookings for flights, hotels, car rentals, and travel services across multiple platforms. Client Support: Addressed inquiries and resolved travel issues, ensuring seamless itinerary changes and cancellations. Travel Planning: Developed comprehensive travel plans for leisure and business, considering transportation, accommodations, and activities. Upselling Services: Promoted travel packages, tours, and additional services, such as travel insurance. Documentation Assistance: Assisted clients with visa applications and travel documentation, providing destination-specific guidance. Research: Conducted thorough research on destinations and activities to provide clients with accurate information. Group Management: Organized travel arrangements for large groups and special events. Budget Management: Found optimal travel deals within client budgets while maintaining quality service. Basic Bookkeeping: Managed invoices, processed payments, and performed account reconciliation and expense tracking. Virtual Assistant (Freelance) Upwork. Fiverr / April, 2024 – Present Administrative Support: Managed daily tasks, including scheduling meetings, organizing calendars, and maintaining databases for clients. Communication Management: Handled client correspondence and ensured timely follow-ups on inquiries and tasks. Customer Service: Delivered exceptional support via email, phone, and chat, resolving inquiries and addressing complaints. Social Media Management: Scheduled and monitored posts, managed engagement, and tracked platform performance metrics. Travel Coordination: Booked flights, hotels, and transportation, and prepared detailed travel itineraries. Event Planning: Organized events and meetings, overseeing logistics from venue booking to attendee communications. EDUCATION HND (Accountancy) Delta State Polytechnic, Ogwashi-uku- OND (Accountancy) Delta State Polytechnic, Ogwashi-uku. 2018 PROFESSIONAL CERFICATES Amadeus Fair and Pricing https://drive.google.com/drive/folders/12_S1GtLkPUU2NlcmMsN32GnkFcCmA7Y-