Jack Njama Ndung’u
P.O. Box-, Kiserian
- |-
profile
An IT professional experienced in providing a wide range of IT support.
An analytical & strategic thinker who also is quite decisive. A flexible man, a leader and coach keen on developing others.
Experience
Craft Silicon Limited. Nairobi, Kenya
Project Manager/Support and Implementation Engineer
March 2016– Present
Responsibilities include:
Implementation and support of Banking, Micro-finance and SACCO alternative channels banking Applications
Coordinating of the regular project meetings during my implementation phase and ensuring the product is satisfactory to the clients’ needs.
Setting up and configuration of web services involved in Agency and ATM .
Mobile banking support and implementation.
Preparing of project documentation and responsible for accurate performance and reporting of status to the internal or external clients/customers.
Implementation of our products like:
# M-pesa robot (the B2C and C2B),
#ATM Configuration and implementation
#Mobile banking
# Agency banking
# Training the clients and ensuring that they are able to use the product.
Holding meetings with the clients to ensure i get the right basics of what they require done and to assure them that the product is to be well implemented.
Supporting the clients in case of any arising issue or problem immediately.
Closure of projects and getting sign offs before the deadline.
Achievements
Jamii Bora Bank Agency implementation (APP & USSD) April-july 2016
Self Registration implementation at KWFT bank August-September 2016
IPAY Kenya Billers Integration November-December 2016
Mobile banking Implementation (French Version) Credit De Sahel (Maroua,Cameroon) January 2017-july 2017)
Mobile banking implementation MOriental bank August-September 2017
ATM implementation and configuration Botswana Savings Bank (Gaborone,Botswana) September-October 2017
Mobile banking App upgrade Credit Bank February –March 2018
First allied savings limited ATM and Mobile implementation (Kumasi,Ghana) May-July 2018
WWBG bank ATM implementation (Accra,Ghana) August–September 2018
Lions microfinance limited ATM and POS implementation (Harare,Zimbabwe) November–December 2018
Progressive credit mobile lending implementation February–June 2019
Paramount bank debit online cards implementation July–October 2019
Guardian bank Itax,ATM,Internet banking and Mobile banking upgrade April–October 2019
Shoppers Sacco mobile banking upgrade November-January 2020
First Community bank mobile banking upgrade March-July 2020
Kingdom bank Internet banking implementation August-December 2020
Kingdom bank mobile banking upgrade December-Present
Independent Electoral and Boundaries Commission. Kajiado, Kenya
IT Support August 2013 – January 2015
Responsibilities included:
Resolved issues related to windows, network connectivity, problems associated with software and hardware errors.
Missionary Village Aid-KenyaKajiado, Kenya
Volunteer Staff July 2010-April 2011
Responsibilities included:
Team leader in the 2010 United Nations Volunteers Day Capacity Building hike at the Ngong Hills.
Actively participated in educational seminars on Career Mentoring and Counseling and Renewable Energy.
Assistant to the facilitators in a two day seminar on Drought Management and Mitigation Strategies.
Prepared the training material, drafted minutes and automated the final report using the standard Approved report writing technique.
Team leader in students’ empowerment training workshop focusing on discipline, hygiene and study skills. This workshop had over 300 participants.
Led Group discussions among the volunteers on projects to undertake as far as self empowerment and employment and poverty reduction is concerned
Achievements
Coordinated team events and activities at the best yet economical locations which helped save expenses by around 40%
Demonstrated excellent abilities in orientation and leadership by taking charge of several group activities.
Provided exceptional support to the facilitators which helped increase the overall efficiency
National Environmental Management AuthorityNairobi, Kenya
IT InternMarch 2009 – May 2009
Responsibilities included:
Installation of the operating systems to the computers.
Configuration, maintenance and trouble shooting of the network.
Education
Busoga UniversityUganda
Bachelor of Science in Information Technology-
Kangaru Boys High SchoolKenya
Kenya Certificate of Secondary Education (KCSE-
Professional Memberships
Member of Missionary Village Aid-Kenya
Member of Busoga University Alumni Association.
Member of Synergy Youth Initiative.
INTERESTS AND Activities
Reading, Traveling, Socializing, Community activities, Swimming, Participating in Table Tennis, Listening to Music and Volunteering.
referees
1. Steven Odong
Busoga University
Department of IT and Computer Science
Tel No: -
2. Margaret Njihia
Jewelry CAD/CAM Manager
Lapigems Gem Company
Tel No: -
3. Kennedy Mukiri
Lead Support and Implementation Engineer
Craft Silicon Ltd
Tel No: -
