Jack Demata
IT Project Manager
58-A Evangelista Street, Project 4, Quezon City 1109
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Summary
Total related experience in IT is 16 years. IT experience mainly in project and service management,
systems analysis and design, application development, implementation and technical support. Extensive
experience in managing Business Intelligence and datawarehouse operations projects for a major telco
and pharmaceutical company. Majority of IT experience as Project or Service Manager and Team Lead
of a major utility company and telco companies.
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Experience
IT Project Manager at Indra Philippines, Inc.
January 2011 - February 2016 (5 years 2 months)
Acts as Project Manager or Service Manager depending on the project engagement. As such, I'm
overall responsible for achievement of project objectives through the management of project
constraints – time, scope, cost, quality, resources, risks, client satisfaction and more.
Highlights:
Managed a Data Migration project for the system upgrade of a major government agency
Managed a Datawarehouse operations project for a telco company, responsible for its renewal for
5 years and retention of project team despite changes in working conditions and maintaining
higher than target profitability
Managed an MIS operations project for a telco company and responsible for its renewal for 5
years and maintaining higher than target profitability
Managed the completion of several turnkey projects for a pharmaceutical, telco and utility
companies
Acted as Quality Process Manager responsible for the implementation of the Global Delivery
Model for projects under the Center of Competence cluster
IT Consultant at IndraPhilippines, Inc.
October 2005 - December 2010 (5 years 3 months)
Acts as Team Lead and Lead Developer of an applications development team. As such, I'm very
experienced in all the phases in SDLC including requirements gathering, systems analysis,
applications design and development, testing, implementation and technical support.
Highlights:
Managed a team responsible for the maintenance of 50+ applications including corporate email
using Lotus Notes Domino platform
Successfully migrated applications in two higher versions making them compatible in both native
client and web
As the senior developer, acted as mentor for other members of the team on programming
IT Consultant at Corporate Information Solutions, Inc.
February 1999 - September 2005 (6 years 8 months)
Acts as Team Lead and Lead Developer of an applications development team. As such, I'm very
experienced in all the phases in SDLC including requirements gathering, systems analysis,
applications design and development, testing, implementation and technical support.
Highlights:
Managed a team responsible for the maintenance of 50+ applications including corporate email
using Lotus Notes Domino platform and acts as their mentor on programming
Responsible for the development of new applications wearing different hats as necessary
including as a systems analyst, application designer, developer and technical support.
Responsible for the maintenance and enhancement of a number of applications already deployed
to users
Managed different teams responsible for the Y2K conversion of systems from foreign banks and a
major government agency
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Skills & Expertise
Project Management
Service Management
Software Development
Business Analysis
Systems Analysis
Requirements Analysis
Data Migration
Data Warehousing
Business Intelligence
HTML
JavaScript
Lotus Notes
Lotus Domino
ISO 9000
ITIL
JIRA
BMC Remedy
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Projects
GDM Implementation in CoC Cluster
Quality Process Manager
April 2015 to February 2016
Description: This is an internal company initiative to implement the Global Delivery Model (GDM)
which is being launched across all Indra entities worldwide.
Role: Quality Process Manager
Responsible for the implementation of Global Delivery Model (GDM) in identified projects under
the Centres of Competence (CoC) cluster
Ensures compliance of identified projects to GDM by monitoring, support, coordination and
training
CMS-ADMS Integration
April 2015 to September 2015
Client: Manila Electric Company, Pasig City, Philippines
Description: This is a turn-key engagement which involves the integration of 2 major systems in
Meralco: CMSv10 and ADMS. The project scope includes Functional Design, Development, and Unit
Testing of CMSv10 integration components with ADMS as well as Project Management.
Role: Project Manager
Responsible for planning, controlling, and monitoring development activities as well as financial,
risk and resources management.
Smart Bonifacio Staff Augmentation
January 2015 to February 2016
Client: Smart Communications Inc., Mandaluyong, Philippines
Description: This Indra engagement aims to provide Smart’s needs for OBIEE resources
(development and system administration).
Role: Service/Project Manager
Responsible for project management, manpower and man-hour allocations, preparation of
operational reports
Manages a team of 3 operations consultant.
Globe-Amdocs Staff Augmentation
February 2015 to February 2016
Client: Amdocs, Taguig City, Philippines
Description: This Indra engagement aims to provide Amdocs the manpower to support Globe’s MIS
and DW operations support.
Role: Service/Project Manager
Responsible for project management and monitoring SLA, manpower and man-hour allocations,
preparation of operational reports
Manages a team of 7 operations consultant.
BIR Electronic Tax Information System (eTIS-1) Data Migration
April 2014 to January 2015
Client: Bureau of Internal Revenue, Quezon City, Philippines
Description: Repair and enhancement of Electronic Tax Information System
Role: Data Migration Lead
Responsible for monitoring project progress, risks and issues and communicating these to the
team, coordinates with the team, other units within the Indra team and client migration support
teams to arrive at a resolution on pending issues and effectively escalate known risks and issues to
the project manager and project team.
Manages a team of 10 (internal and external)
Globe Service Management
July 2011 to January 2014
Client: Globe Telecom, Mandaluyong City, Philippines
Description: Indra’s primary objective for this project is to partner with Amdocs to augment
Globe Telecom’s Business Intelligence team for the daily production operations of the TIME
Operational Data Store and Legacy Data Warehouse. Outsourcing the Data Warehouse Production will
allow Globe to focus on the expansion and enhancements of their Data Warehouse.
Role: Service/Project Manager
Responsible for managing and monitoring SLA, manpower and man-hour allocations, preparation
of operational reports
Manages a team of 7 operations consultants.
Globe SAS MIS Services
November 2011 to January 2014
Client: Globe Telecom, Mandaluyong City, Philippines
Description: Indra’s primary objective for this project is to partner with Amdocs and augment its
Business Intelligence team for the maintenance and processing of Globe Telecom’s daily, weekly and
monthly MIS reports and datasets. With the Outsourcing of its MIS operations, it will allow Globe’s
BI team to focus on data management and analytics.
Role: Service/Project Manager
Responsible for managing and monitoring SLA, manpower and man-hour allocations, preparation
of operational reports
Manages a team of 6 operations consultants.
Globe Service Delivery
July 2011 to February 2013
Client: Globe Telecom, Mandaluyong City, Philippines
Description: Indra Philippines, Inc. engagement with Globe Telecom is for the development and
implementation of Data Management requirements using Informatica Powercenter. More specifically,
INDRA will be performing the following: Requirements Analysis, ETL Design, development of ETL
Mappings, Development of Unix Scripts for ETL validation, Unit Testing and Integration Testing,
Documentation, Performance of Turnover Activities.
Role: Service/Project Manager
Responsible for managing and monitoring, manpower and man-hour allocations, preparation of
operational reports
Manages a team of 4 consultants.
Globe Project Lantern and Sirius
October 2011 to January 2012
Client: Globe Telecom, Mandaluyong City, Philippines
Description: Project Lantern and Project Sirius are turnkey engagements with Globe which are
managed as one. Project Lantern involves the optimization of their existing MIS reports generation.
Project Sirius involves the automation of some data management processes.
Role: Project Manager
Responsible for managing and monitoring, manpower and man-hour allocations, preparation of
operational reports
Manages a team of 8 consultants.
Regional ECard BI (Change Requests)
June 2011 to June 2012
Client: Pfizer, Makati City, Philippines
Description: Indra seeks to provide Pfizer with a BI solution that is easy-to-use, deploy and manage,
flexible and scalable, and cost effective. The solution makes use of the standard tools of Pfizer for
Business Intelligence namely, IBM Infosphere Data Stage for the Extraction, Transformation and
Loading (or ETL) Tool, Microsoft SQL Server 2005 for Data Warehouse RDBMS and Metadata
Repository and Cognos 8.4 Business Intelligence for the Front-end Tools.
Role: Project Manager
Responsible for managing and monitoring, manpower and man-hour allocations, preparation of
operational reports
Manages a team of 2 consultants.
Web-Based Market Diagnostics Tool (Phase 2)
January 2011 to December 2012
Client: Pfizer, Makati City, Philippines
Description: Development of web-based application employing the logic defined in the client’s
existing MDT tool (Excel). The project requires extensive analysis and translation of conditions,
validations and processing applied in their current tool for application to the new web-based tool.
Role: Project Manager
Responsible for managing and monitoring, manpower and man-hour allocations, preparation of
operational reports
Manages a team of 2 consultants.
Corporate Workgroup System (CWS)
June 2001 to June 2011
Client: Manila Electric Company, Pasig City, Philippines
Description: Meralco Corporate Workgroup Systems is comprised of internal systems developed
using Lotus Notes which is used by the company to carry out its day-to-day business processes.
Applications include workflow, discussion, online reference, tracking and information dissemination.
Role: Team Leader, Lead Developer
Responsible for managing and monitoring the development of new CWS projects (includes
planning, establishing the project schedule, manpower and man-hour allocations, preparation of
operational reports)
Manages a team of 4 developers
Acts as lead programmer and conducts QA on developers’ tasks.
Integrated System for Construction Arbitration
May 2000 to November 2000
Client: Construction Industry Arbitration Commission (CIAC), Makati City, Philippines
Description: ISCA was developed to replace a FoxPro-based application used by CIAC to monitor
arbitration cases. It also automates other CIAC functions like accounting and library.
Role: Application Designer, Lead Developer
Managed a team of 5 people.
Responsible for application design and development of main module, development of base scripts
for critical functions, unit/system testing, data conversion, database buildup, creation of user’s
manual, user training, implementation and technical support.
Intranet Migration from Lotus Notes 4.6 to R5
February 2000 to April 2000
Client: Corporate Information Solutions Inc., Pasig City, Philippines
Description: This is an internal project to migrate the existing corporate intranet applications from
Notes 4.6 to R5. This involved upgrading and optimizing design by using the features of R5 as well as
rigorous testing to ensure version compatibility.
Role: Developer, Tester
Responsible for creating test plans, unit and system testing, formula and code modifiation,
documenting test results and troubleshooting.
Retirement Claims Administration System (RCAS) Y2K Conversion
March 1999 to January 2000
Client: Government Service Insurance System, Makati City, Philippines
Description: This project involves DLI migration then Y2K conversion of GSIS batch and online
systems to make them Y2K compliant.
Role: Team Leader, Lead Programmer
Managed a team of 10 programmers.
Responsible for code migration, modifiation, unit and system testing, integration testing,
troubleshooting and technical support.
Absentee Calendar System Y2K Conversion
October 1998 to December 1998
Client: Safeway, USA
Description:This project involves COBOL migration and Y2K conversion of the system to make it
Y2K compliant.
Role: Team Leader, Lead Programmer
Managed a team of 10 programmers
Responsible for Quality Control of modified codes, unit testing, system testing and future-date
testing on migrated and remedied codes.
China Trust Commercial Bank Y2K Conversion
April 1998 to September 1998
Client: China Trust Commercial Bank, Taipei, Taiwan
Description: This project involves COBOL and DLI migration then Y2K conversion of CTCB batch
and online systems.
Role: Team Leader, Lead Programmer
Managed a team of 20 programmers
Performed impact analysis, code migration, modification, unit testing, system testing, integration
testing,
Quality Assurance, troubleshooting and technical support.
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Trainings
IT Project Manager
Indra Philippines, Inc.
ITIL V3 Foundation
Seven Habits of Highly Effective People (Stephen Covey)
IT Consultant
Indra Phlippines, Inc.
Leading Teams
Quality Service 1
Quality Service 2
Building Web Applications with IBM Lotus Domino Designer 7
IT Consultant
Corporate Information Solutions, Inc.
Developing Dynamic Web Applications with Lotus Domino 6
Administering IBM Lotus Domino 6: Operating Fundamentals
Project Management Fundamentals
Javascript with HTML Programming
Lotus Notes R5 Update
Developing Applications in Lotus Notes 4.6
Powerbuilder Programming
Basic HTML Coding Fundamentals
Basic Information Systems Design and Analysis
COBOL Programming Fundamentals
Basic Computer Systems
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Languages
English, Filipino
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Education
Xavier University - Ateneo de Cagayan
Bachelor of Science (B.S.), Chemical Engineering
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