Jacey May Sarigumba

ABOUT ME Dedicated and skilled professional with extensive experience as an Executive Virtual Assistant and Customer Service Representative. Adept at managing administrative tasks, providing exceptional customer service, and efficiently resolving inquiries and issues. Adaptable and ready to contribute my expertise immediately to a dynamic team. JACEY MAY SARIGUMBA CONTACT EDUCATION Tagum Doctor’s College SENIOR HIGH SCHOOL GRADUATE EDUCATION HUMANITIES AND SOCIAL SCIENCES SY: 2019 - 2020 Letran de Davao Inc. HIGH SCHOOL GRADUATE SY: 2017 - 2018 WORK EXPERIENCE Talisay City, Cebu SIBLINGS INTERNATIONAL SOLUTIONS - CUSTOMER SERVICE REPRESENTATIVE www.linkedin.com/in/jaceymays arigumbab- - SKILLS DELIGATION NOVEMBER 2020 TO MARCH 2023 Travel and Visa Account. Assisting clients regarding status of their visas through phone call, chat and email. Booking an appointment on behalf of the client. Assisting other concerns related to the account. Assisting how to create profile, input details and anything that needs to be done. Chat Support Answering Emails Handling inbound/outbound calls XLREI LLC APRIL 2023 TO JUNE 2024 EXECUTIVE VIRTUAL ASSISTANT DETAILED ORIENTED MULTITASKING TIME MANAGEMENT Manage client’s Airbnb, VRBO, Booking.com business. Create listings and editing Assisting guest, answering concerns and inquiries. Email Management Scheduling Travel and itinerary Calendar Management Follow-up and communicates with tenants. Data Entry Responding to emails and chats Handle various administrative tasks Communicate with vendors Creating and sending contracts