Jaaman Dunker

Jaaman Dunker Summary Experience - Spring Garden St, Ste. 8D Philadelphia, Pennsylvania Creative and tenacious Senior Project Specialist with extensive experience running online and offline marketing campaigns. Out-of-the-box thinker, able to come up with create marketing techniques, with a specialization in guerilla marketing and social media marketing. Excellent interpersonal skills and multitasking abilities. Experience in in-house and consultant settings. Proficient in MS Office and Adobe Creative Suite. Business Manager Shopify • Philadelphia, PA 02/2018 - Present Conduct inventory checks and restock supplies as needed Schedule seven employees each week to maximize productivity Document and quickly resolve all customer satisfaction issues Inspect store/restaurant for cleanliness and workflow efficiency Answer customer inquiries and quickly resolve any issues Increase revenue by [15%] through [ additional training programs] Support Manager Textbroker • Philadelphia, PA 01/2013 - 12/2018 Develop three sales competitions to boost revenue each quarter Build loyal clientele through high-level of customer satisfaction . Recruit, interview, and hire all sales personnel . Train eight new employees. Increase sales by [11%] through idea and event development . Implement [10] innovation promotions to increase store revenue. Control costs by effectively negotiating with all vendors Assign employees to specific duties to best suit needs of the store Maintain inventory log and place orders to restock supplies as needed Create schedule and consider all time-off requests Skills Microsoft office Customer service Budget WORD Management Zoom Education Outlook Scheduling Project management Excel Sales MS degree, Computer Information Science Florida State University • Tampa, FL 11/2011 Graduated summa cum laude—3.7+ GPA Languages English French Spanish