IZZA ALINDONG
Profile
Professional who is driven and is highly organized has team
coordination, administrative support, product research, and
experience that is solid in Amazon e-commerce operations. I seek
out a dynamic role in order to support high-performing teams or
executives. I can bring structure in this role, pay attention to
detail, also operate efficiently.
Work Experience
Sept
Education
Bachelor of Science in
Electronics and Computer
Technology
2024
–
Present
Administrative
Support
Team
Coordination
Customer & Client
Relations
Issue Resolution
Task & Schedule
Management
Documentation &
SOP Creation
Cross-Functional
Communication
Managed 20+ Amazon stores daily: resolved suppressed listings,
checked account health, and addressed urgent issues
through Amazon cases
Provided administrative support to the executive team with ad
hoc reports and follow-through on key deliverables
Ensured on-time task execution while managing multiple
accounts
May
2024
Core Competencies
Amazon Specialist - VA
Handled customer service, returns, refunds, and escalations
Mindanao State UniversityIligan Institute of Technology-
My Ecom VA (MEVA)
–
Jul
2024
Automated Ecom IT Solutions (AEIS)
Client Relations Specialist
Supervised and mentored more than a dozen of the product
research agents.
SOPs improved, assignments delegated, and deliverables
tracked
Monthly sales performance increased and profitable products
were identified.
Sept
Automated Ecom IT Solutions (AEIS)
2021
Product Research Agent/ Team Leader
May
2024
Keywords were used for product research on Amazon and
Walmart.
We delivered detailed reports analyzing profitability along with
market competition.
Supported optimizing listings then improving backend search
terms
Feb
2020
Mar
2021
Pilmico Foods Corporation under KSK Agency
Front Desk Receptionist
Managed appointment schedules and welcomed guests
professionally
Coordinated internal meetings and tracked staff time logs
Handled document filing, visitor records, and report preparation
Jul
2019
Sept
2019
Teleperformance
Technical Support Representative
Delivered phone and chat support to resolve technical issues
Provided step-by-step assistance with professionalism and care
Logged customer concerns and maintained service accuracy
