IZUNWANNE EMMANUELA NGOZI
Port Harcourt, Rivers, Nigeria- |-
Professional Summary
Detail-oriented and highly organized professional with over 10 years of experience in data entry, customer service, and banking operations. Skilled in accurately inputting, managing, and maintaining large volumes of data while ensuring data integrity and confidentiality. Proficient in Microsoft Office Suite, Google Workspace, and data management tools, with a proven ability to meet tight deadlines and deliver high-quality results. Seeking remote data entry roles where I can leverage my expertise to support efficient and accurate data processing.
Core Skills
Data Entry & Management: Accurate and efficient data input, verification, and maintenance.
Attention to Detail: Consistently deliver error-free work, ensuring data accuracy and integrity.
Technical Proficiency: Proficient in Microsoft Excel, Google Sheets, Microsoft Word, and data management software.
Time Management: Skilled in prioritizing tasks and meeting deadlines in fast-paced environments.
Confidentiality: Experienced in handling sensitive data with discretion and compliance with data protection regulations.
Remote Work Tools: Proficient in Slack, Microsoft Teams, Trello, and other collaboration tools for seamless remote work.
Professional Experience
Operations Department Specialist
U and C Microfinance Bank | Port Harcourt, Rivers State | October 2012 – Present
Data Entry & Management: Accurately input and maintain customer data, including account details, transaction records, and loan applications, ensuring 100% data accuracy.
Data Verification: Conducted regular audits of customer records to identify and correct discrepancies, improving data integrity by 15%.
Report Generation: Prepared detailed financial reports and summaries using Microsoft Excel, supporting decision-making processes.
Process Improvement: Streamlined data entry workflows, reducing processing time by 20% and improving team efficiency.
Confidentiality: Handled sensitive customer information with strict adherence to data protection policies.
Administrative Assistant
Stan Super Shop | Port Harcourt, Nigeria | January 2008 – December 2010
Data Entry: Maintained accurate records of inventory, sales, and customer information using Microsoft Excel and Google Sheets.
Document Management: Organized and digitized physical records, ensuring easy access and retrieval of information.
Quality Assurance: Conducted regular checks to ensure data accuracy and completeness, achieving a 25% improvement in data quality.
Education
Higher National Diploma in Banking and Finance
Port Harcourt Polytechnic, Rivers State | October 2020 - September 2022
National Diploma in Banking and Finance
Imo State Polytechnic, Port Harcourt, Rivers State | October 2010 - September 2012
Certifications
Virtual Assistance Training Certificate
Digital Witch IT Academy | 2024
Focus: Data entry, email management, and remote collaboration tools.
Microsoft Excel: Advanced skills in data analysis, formulas, and reporting.
Professional Development
Completed workshops on data management and advanced Excel techniques.
Attended training sessions on remote collaboration tools like Slack and Trello.
Languages
English: Fluent
Key Achievements
Improved Data Accuracy: Achieved 100% data accuracy by implementing rigorous data verification processes.
Streamlined Workflows: Reduced data entry processing time by 20% through process optimization.
Enhanced Data Quality: Improved data quality by 25% through regular audits and quality checks.