Izabelle Gladys Nagret

Izabelle Gladys Nagret, MPA VIRTUAL ASSISTANT SCHOOLS ATTENDED ST.BENEDICT OF COLLEGE EXECUTIVE SUMMARY A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills. SKILLS AND EXPERTISE E-mail handling and Email inbox optimization Calendar & Meeting Scheduling Research, Data Collection and Data Entry SMM (scheduling posts) Website post management Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, Excel, PowerPoint, Outlook) Other administrative support. CONTACT ME AT:-- Zoom:- Address: Pigcawayan, North Cotabato Master in Public Administration | June- Knowledge in office works and procedures. Working on improving public services, creating efficient policies, and managing resources effectively to benefit communities and organizations. NOTRE DAME OF MIDSAYAP COLLEGE FINANCIAL MANAGEMENT | June 2009 - April 2012 Responsible for some or all of an organization's accounts, known as the general ledger. Recorded all transactions and post debits (costs) and credits (income). Produces financial statements and other reports for supervisors and managers. WORK EXPERIENCED LOAN SPECIALIST Chinatrust Bank | April 2012 - March 2013 Assist clients in completing loan applications and collect necessary documentation. Evaluate the creditworthiness of applicants by analyzing financial statements and credit reports. Maintain communication with clients, answer questions, and provide support throughout the loan process. Ensure all loan processes and documents adhere to legal and regulatory requirements. Work with other departments and external partners to ensure a smooth loan process from application to closing. WORK EXPERIENCED ACCOUNTING CLERK PSF-Kakudai | June 2013 - March 2014 Data Entry: Accurately enter financial transactions into accounting software and maintain organized records. Accounts Payable and Receivable: Process invoices, handle payments, and manage incoming and outgoing funds. Bank Reconciliation: Reconcile bank statements with internal records to ensure accuracy and identify discrepancies. Financial Reporting: Assist in preparing financial reports, summaries, and statements for management review. Administrative Support: Provide general support to the accounting department, including filing, answering queries, and assisting with au BILLING SPECIALIST DR. Roland P DelaCruz memorial Hospital July 2014 - April 2016 Invoice Preparation and Issuance: Generate and send accurate invoices to clients based on services provided or products sold. Payment Processing: Record incoming payments, apply them to appropriate accounts, and manage outstanding balances. Account Reconciliation: Regularly reconcile billing records with financial statements to ensure accuracy and address discrepancies. Customer Communication: Handle billing inquiries, resolve issues, and provide clear explanations of charges to clients. AREA SALES COORDINATOR Samsung Technology | June 2016 - May 2017 Sales Support: Assist the sales team with administrative tasks, such as preparing sales reports, managing schedules, and handling customer inquiries. Coordination and Communication: Facilitate communication between the sales team, management, and clients to ensure smooth operations and timely information exchange. Data Management: Maintain and update customer databases, track sales metrics, and analyze data to support sales strategies. Event and Meeting Coordination: Organize and coordinate sales meetings, training sessions, and promotional events to support the sales team's efforts. WORK EXPERIENCED DEPARTMENT HEAD Robinsons Supermarket Incorporated | June 2017 - March 2021 Team Management: Lead, train, and supervise department staff, ensuring productivity and teamwork. Inventory Control: Monitor stock levels, order products, and manage inventory to meet customer demand and reduce waste. Customer Service: Address customer inquiries, complaints, and ensure high standards of service are maintained. Sales and Merchandising: Implement merchandising strategies, promotional activities, and manage product displays to maximize sales. Financial Oversight: Manage the department's budget, monitor sales performance, and work to achieve financial targets. Compliance and Safety: Ensure compliance with health, safety, and regulatory standards within the department. Scheduling and Staffing: Create staff schedules, assign tasks, and manage time-off requests to maintain adequate coverage. Training and Development: Provide ongoing training and development opportunities for department staff to improve skills and knowledge. Quality Control: Maintain high standards for product quality and freshness, conducting regular checks and audits. Vendor Relations: Liaise with suppliers and vendors to negotiate contracts, manage deliveries, and resolve any supply issues. VIRTUAL ASSISTANT CERTIFIED TRAINING ADMINISTRATIVE SUPPORT: Developed expertise in managing emails and calendars, preparing documents, handling communications, performing data entry, and overseeing basic social media management. Additionally, I gained valuable experience in task management, file organization, and utilizing tools like Canva for simple design tasks. SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. PROJECT MANAGEMENT: Learned project management principles and techniques, including task organization, timeline management, and coordination with team members. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.