I have a solid background in customer service, technical support, and team leadership within dynamic and fast-paced environments. My experience includes serving as a primary point of contact for customers, handling inquiries, resolving escalated issues, and ensuring high levels of client satisfaction. I have demonstrated strong communication and interpersonal skills, both in assisting customers and in training and mentoring new team members.
My technical proficiency spans productivity tools such as Google Workspace, Microsoft Office Suite, and Slack, supporting both remote and onsite operations. I am highly organized, detail-oriented, and adept at managing multiple tasks simultaneously. My ability to troubleshoot problems, optimize workflows, and maintain accurate records has contributed to efficient operations and positive customer experiences. My adaptability and proactive approach make me a valuable asset to any team focused on delivering quality service and support.