Iza Eludo

Iza Camille Eborde Avida Towers 34th, Bonifacio Global City, Metro Manila - –- Profile A global citizen with 8 years’ progressive experience in developing strategic HR initiatives through consultation, or by project management. Experienced at harmonising and streamlining processes, and building systems from the ground up. Experience portfolio in the industries of Military and Defence, Conference and Exhibition, Commercial Management, International Development, and Healthcare. Education Level 5 Advanced Certification in HR Management Chartered Institute of Personnel & Development (CIPD), London, UK September 2020 Will receive Associate, CIPD status on completion of certification. Membership status: Student Membership no.:- Course Certificate, Leadership Development Harvard ManageMentor® November 2011 Course Certificate, Professional Conduct: Eliminating Harassing & Discriminatory Behaviour Harvard ManageMentor® November 2011 Bachelor of Arts, Broadcast Journalism De La Salle University, Cavite, Philippines February 2007 Skills Experience • • • • • • • • Change management Conflict resolution Onboarding HR operations and process improvement Project management Drafting policies and procedures Systems integration (HRIS, SniperHire, SharePoint, Salesforce) Tech-savvy Leadership Development Coordinator Wedu | Bangkok, Thailand April 2019 – November 2019 Executed two roles: one as a programme manager; and the other as the systems project manager. Key responsibilities and outcomes included: i. Oversaw the day-to-day operations of the Global Mentorship Programme: a. Volunteer mentor recruitment lifecycle, retention, and engagement; b. Mentor and mentee (referred to as ‘Rising Stars’) relationship and data management (approximately around 1k+ individuals); c. Curated leadership development opportunities (ASEAN & global); d. Community email and communication management. ii. Project managed the Salesforce ‘re-architecture’ project: a. Responsible for the successful integration of all other programmes’ [YSEALI, IRC, DI/BE, and Global Mentorship Programme] system requirements from inception, to execution; b. Delivered Salesforce-related trainings to Programme Managers, and created a manual to prevent institutional knowledge loss; c. Created a process map to illustrate gaps and areas of improvement, and suggested ways to streamline new and existing programmerelated processes. Consultant, HR PMO (secondment) Sidra Medical & Research Centre, member of Qatar Foundation Doha, Qatar November 2016 – September 2017 Was hired as consultant to ensure the smooth relocation and onboarding of over 1,500+ employees—from various continents—by December 2017. Reporting directly to the PMO office, some of the responsibilities and outcomes are as follows: i. ii. iii. Streamlined the onboarding process which resulted to the automation of mobilisation & onboarding report—allowing hiring managers to simultaneously review and approve requests; Developed and carried out changes on relocation and onboarding-related policies and procedures pertaining to: a. Work visa and immigration-related processes; b. Personal effects shipping and transactions; c. Accommodation; and d. Ground transport support. Resolved and provided practical solutions on immigration-related challenges from unprecedented events. HR Generalist, acting HRBP AMLAK Holding, member of Qatar Foundation | Doha, Qatar October 2014 – March 2016 As Qatar National Convention Centre’s (QNCC) management had been transferred to AMLAK—Qatar Foundation’s commercial arm—I was hired to continue working in the HR with the added responsibility of acting as the HRBP to four (4) other business divisions (real estate, hospitality, events management, commercial management). Key accountabilities and notable outcomes included: i. Managed and carried out side-projects for the organisation: a. Setting up the Corporate Services Department from scratch; b. Automation of various personnel transaction forms; c. Developed business operation manuals, and workflows; d. Drafted new protocols, and revision of policies and procedures as and when needed. ii. Led the re-evaluation of organisation’s group health insurance, and decreased cost by 11.29%; iii. Provided forward thinking HR consultation on operational and process issues, and take forward suggested HR proposals for review and approval; iv. Conducted weekly meetings with division managers to provide advice, counsel and resolution on a broad range of employee issues regarding: a. Policy and employee contract interpretation; b. Employee entitlement, and overtime conditions; c. Recruitment; 2 Iza Camille Eborde Avida Towers 34th, Bonifacio Global City, Metro Manila – - –- d. v. Current and emerging administrative issues which may affect the service delivery and capability of the respective business unit. Received ‘Star of HR’ award in December 2014. HR Generalist Qatar National Convention Centre, member of Qatar Foundation | Doha, Qatar November 2012 – September 2014 Oversaw the administration of processes on all facets of HR—with exception to payroll—, and led the transition management from AEG Ogden to AMLAK Holding in an administrative and consultative capacity: i. Successfully mobilised 300+ temporary employees for the UN Climate Change Conference COP18 event, and arranged immigration and onboarding-related formalities; ii. Administered employee lifecycle activities including promotion, disciplinaries and exits; iii. Supported the HR Manager on matters relating to performance management; iv. Managed HR-related memberships, subscriptions and periodicals; worked closely with the procurement team on various Request for Proposals (RFPs) related to the employee logistics, and community needs: a. Training and development; b. Accommodation, and transportation requirements. v. Received ‘Certificate of Appreciation’ for my hard work and dedication during the UN Climate Change Conference COP 18 event in December 2012. HR Assistant (secondment) ITT Industries | Doha, Qatar October 2010 – October 2012 Worked with project coordinators within the region to ensure seamless transfers between programmes, and other personnel transaction matters. Key responsibilities and outcomes include: i. ii. iii. iv. v. vi. Hobbies & Interests 3 Liaison between benefits vendor in Colorado Springs, US and Middle East Office HQ in Qatar; Coordinated the new-hire application and transfer of employees between Middle East programmes (Kuwait, Afghanistan, Qatar, Djibouti and Kosovo); Created a comprehensive cross-functional work manual on all HR roles to mitigate impact on productivity due to administrative issues (sick leave, holidays, etc.); Streamlined HR to stakeholder processes, and implemented SLAs to foster interdepartmental accountability; Conducted weekly new-hire induction about immigration-related concerns, employment contract, and medical insurance; Maintained an accurate employee database on various personnel transactions like transfer history, salary and status change, performance review, and grievance & corrective actions. Action sports: Traveling: Volunteering: Avid reader: Gaming: wakeboarding & surfing been to three (3) continents; thirteen (13) countries and counting currently an active mentor at Wedu finishing up the Shock Doctrine by Naomi Klein chess, puzzles and video games. Iza Camille Eborde Avida Towers 34th, Bonifacio Global City, Metro Manila – - –-