Iyk Sandra

SANDRA IYK Festac, LaGos, Nigeria. ·-- Experienced and organized virtual assistant with 3 years of proven success in managing high-volume email inboxes, scheduling meetings, and performing research to increase social media engagement. Dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A focused and communicative individual possessing superb data entry, time management, and customer service skills. EXPERIENCE 04/2021 – 03/2023 VIRTUAL ASSISTANT, MACKIT CUSTOM PACKAGING • • • Managed and organized a high-volume e-mail inbox, responding to over 50 inquiries per day with a 95% satisfaction rate. Coordinated and scheduled over 20 meetings per week, ensuring all parties are informed and prepared for each meeting Performed research and compiled data for a project that resulted in a 15% increase in sales and a 5% increase in social media engagement. 04/2023 – 03/2024 ADMINISTRATIVE ASSISTANT, ADRON HOMES • • • Created and maintained a filing system for over 500 documents, resulting in a 20% time reduction in time spent searching for files Assistant in social media management Performed data entry resulting in 20% accuracy in data. EDUCATION- B.SC ESTATE MANAGEMENT, OBAFEM AWOLOWO UNIVERSITY B.sc in view SKILLS • • management writing • • • email scheduling research canva