Iyanuoluwa Bello A.
Customer Support Representative | Technical Support--
single
Iyaganku GRA, Ibadan, Oyo state
Nigerian
Female
PROFILE
A highly dependable and detail-oriented Customer Support Representative with experience in customer
service, technical troubleshooting, and frontend development. I have a strong background in handling
customer inquiries via phone, email, and live chat, ensuring prompt and efficient resolution of technical
issues. My technical expertise in software development, combined with my excellent communication skills,
enables me to provide top-notch customer support. I am committed to delivering a seamless customer
experience and ensuring high customer satisfaction.
PROFESSIONAL EXPERIENCE
Executive Assistant | Customer Support
Kora ICT Consult
2021 – 2024
Calabar, Nigeria
Human Nutrition % Dietetics ( Intern)
University College Hospital,Ibadan.
2023 – 2023
Ibadan, Nigeria
Customer Support Representative
Freelance
2023 – present
Remote, Nigeria
EDUCATION
software development certification
3MTT
2024 – 2024
Ibadan, Nigeria
Bsc
University of calabar,Calabar
2020 – 2024
Calabar, Nigeria
SSCE
Headquaters International Secondary School
2012 – 2017
Ibadan, Nigeria
CERTIFICATES
Bsc in Human Nutrition And
Dietetics
Proficient in nutrition science,
dietary analysis, and health
optimization
Customer Service & Support
Certification-ALX
problem solving & Analytical
thinking
3MTT Software development
certification
Proficient in
(Html,Css,Excel,Javascript)
Technical Support
Fundamentals_ Coursera
Attention to detail _ Chat &
Email Support
SKILLS
Customer Support & Communication
Problem-Solving & Analytical thinking
Technical Troubleshooting
HTML,CSS,JAVASCRIPT and Debugging
Live Chat & Email Support
Attention to Details
LANGUAGES
English
Korean
Shecodes Tech certification
Proficient in Tech