IVY SANCHEZ
E-MAIL
MARKETING
SOCIAL
MEDIA
AND
SUPPORT
SPECIALIST
EXPERT
SKILLS
☑ Typing speed up to 80 words per minute.
☑ Able to maintain excellent writing and language skills.
☑ Has in-depth knowledge and understanding of social media
live:ivyromerosanchez
platforms, their respective participants (Facebook, Twitter, Instagram,
-
YouTube, Pinterest etc.) and how each platform can be deployed in
Check out my social media
different scenarios.
☑ Is a multi-tasker.
☑ Practices superior time management.
☑ Is a team player with the confidence to take the lead and guide
other employees when necessary.
☑ Excellent copywriting and editing skills, close attention to detail.
☑ Fluent in Google Analytics, Facebook Insights, Twitter Analytics.
☑ Ability to empathize and use positive language.
☑ Is eager and has willingness to learn.
accounts, click the icon!
ABOUT ME
I am a highly skilled, computersavvy professional, whose passion
is providing quality customer
WORK EXPERIENCE
service. People find me to be an
WEB RESEARCHER
2018
Research for leads using search engines such as Google.
upbeat, self-motivated team player
with excellent communication skills.
Research of leads using social media sites such as Facebook,
My experiences has taught me on
Twiter, instagram, etc.
how to deal with people, might it
Verifying validity of found leads using guidelines.
ESL TEACHER
2017 - 2018
be kids or adults and how to
capture their attention.
Conduct one on one classes via video chat.
Assess student's level then adjust accordingly.
Correct student's mispronunciation and grammar mistakes.
APPS AND TOOLS
Rate student's participation and accomplish tutoring notes.
MARKETING ASSISTANT
2013 - 2016
Google Products
(Docs, Drive, Sheets,
Calendar, etc.)
Organize schedule for project visits.
Schedule calls and made sure no calls will be missed.
MS Office
Sent and answer queries through email.
Canva
Organized and compiled project proposals (bid documents).
Adobe Photoshop
HubSpot, Hootsuite,
CUSTOMER SERVICE REP
2011 - 2012
Research relevant information through use of search engines.
Tweetdeck, etc.
Analytics (YouTube,
Google, Facebook, etc.)
Verify and update information in the database.
Trello
Call customer for information that cannot be verified through
MailChimp and
the world wide web.
Address customer concern then forward to the appropriate
departments.
ActiveCampaign
