Ivy Marie Parrilla

IVY MARIE L. PARRILLA ADMINISTRATIVE ASSISTANT Tinago, Ozamiz City, Philippines |-- OBJECTIVE Hardworking and self-motivated Virtual Assistant, aiming to leverage my skills in administrative tasks. Enthusiastic to working in both team-based and independent capacities. Goal-oriented, passionate and able to bring work ethic with excellent interpersonal skills. SKILLS Administrative & Organizational Calendar and appointment management Email and inbox management Data entry and file organization Task and project tracking Technical Proficiency Microsoft Office and Google Workspace Video conferencing tools (Zoom, Google Meet, Microsoft Teams) EMR/EHR systems Client & Patient Support Managing client inquiries and concerns Patient scheduling and follow-ups Documentation & Communication Report and document preparation Note-taking during virtual meetings Professional email communication Soft Skills Time management and prioritization Attention to detail Discretion and confidentiality Problem-solving and critical thinking Adaptability and fast learner EXPERIENCE Social Media Manager A's Sweet Creating content for Facebook post Producing brand logo and marketing designs Handling customer inquiries September 2021 - February 2022 Social Media Manager June 2022 - August 2022 Fashion Chingu Handle social media accoutns (Facebook, Twitter, Instagram, and Tiktok) Curate contents for cross-posting Handle customer inquiries via chat Graphic and copywriting creation Social Media Manager January 2024 - May 2025 Feliz at Home - Marketing Agency Handle social media accounts (Facebook, Instagram, and Linkedin) Curate contents for cross-posting Scheduling of contents Follow client recommendations Collaborate with the team for content creation Use AI prompts to produce graphics Create content plan Use slack for communication with clients Update Trello board and Clickup for task management Healthcare Virtual Assistant May 2024 - May 2025 Ligare Corp Patient scheduling Track and monitor pending laboratory orders, results, and medical supply requisitions. Accurately enter the medication list in the information system as approved and reviewed by the clinicians. Coordinate with Doctors’ offices for laboratory orders and medications requisition. Support the clinicians in documenting the clinical summary, prep notes, and other visit information. Review and update necessary clinical documents accordingly. Review insurance authorization visits Attending virtual meetings Follow recommendations from clinicians Update tracker using Google workspace