Ivy Lois
Lardizabal
About
As an Amazon FBA seller virtual assistant, I can help you
take care of your company and keep your customers
happy and loyal to your brand. I can apply my knowledge
and skills for continuous improvement. I would embrace
the opportunity to work with you.
Work Experience
Online Skills
Homebased Online English Tutor
Self-employed | Rarejob Inc.
Amazon
July 2017 up to present
I teach basic English skills to Japanese students
for both regular English as Second Language and
Business English online courses. We are given
Virtual Assistant
Social Media Management
(Facebook, Instagram, Twitter, Pinterest)
Chat/Email Management
the flexibility for student number and class
schedule. Materials for us to follow are provided
by the company.
Customer Service Representative
Teleperformance | Cebu City
October 2013 - December 2014
I worked as a customer service representative for
an Australian based telecom company Telstra.
We worked as the front of the house and assisted
customers
with
basic
problems
with
their
telephone lines and ended each call resolving
customer’s issues.
Customer Service Representative
KGB Philippines, Inc. | Makati City
2004 - 2009
Other Skills
Possesses good written/verbal communication
and organizational skills
Organized, hard-working, pays careful
attention to details
Knowledgeable in the area of customer
service and its necessary skills
Fast learner, creative, responsible and wellrounded
Works well with a team, is always willing to do
and learn more
Has experience working in an admin office
and call center industry
Contact
I worked as a directory assistant and since our
-
account took in calls from client in the UK, we
-
would give pertinent UK-based information to
live:ivesl28
them. From requested numbers of establishments
or businesses to train schedules and movie
schedules and listings, I was able to effectively
help clients who called in for such information.
https://www.facebook.com/le.erestains
https://www.linkedin.com/in/ivy-loislardizabal-a/
Dasmarinas City, Cavite
Education
AMA Computer College
Makati Campus
Bachelor of Science in Psychology
2008 - 2010
DLSU- College of St. Benilde
Taft Ave., Manila
Bachelor of Arts in Hotel, Restaurant &
Institute Management
2003 - 2004
Trainings
Amazon Seller VA Masterclass
December 2020
